Workflow Manager
CurrentServe as the Workflow Manager for the Government web-based suspense tracking system known as Correspondence and Task Management Systems(CATMS). Responsible for the day-to-day operations, user updates, review of incoming correspondence to determine appropriate branch for completion, transfer of actions, and customer support. Review all CATMS correspondence to ensure that prescribed standards regarding style, grammar, spelling, and punctuation are met. Research, rewrite, and reorganize portions of the text to improve effectiveness of writing (consistency, clarity, economy of expression, tone, and logic in presentation). Coordinates with other offices to ensure administrative actions are properly processed, monitored, and completed. Incumbent consistently reviews CATMS reports for all CATMS users ensuring accounts are up-to-date and user roles and responsibilities are accurate. Arranged and coordinated government travel using the Defense Travel Systems (DTS). Develop new methods, organizational structures and management processes. Inform other Executive Assistants of new policies and changes from higher level for distribution within their organization.
