I am a highly experienced and results-driven Office Manager and Administrative Professional with over 16 years of experience in managing office operations, accounts, and customer service. My career spans both in-office and remote environments, where I’ve developed a strong track record of streamlining workflows, enhancing team productivity, and delivering exceptional customer service.During my time at Earthmoving Contractors Pty Ltd, I optimised office processes, led accounts payable and receivable for five companies, and created operational procedures that saved time and increased efficiency. I thrive in fast-paced environments and am passionate about creating organised, efficient workplaces where teams can thrive.Currently, as an Audience Relations Team Member at SBS, I deliver high-quality customer service remotely while utilising tools like Zendesk, MPX, Slack, and Teams to resolve technical issues and manage customer inquiries. My adaptability, problem-solving skills, and ability to learn new systems quickly allow me to succeed in dynamic and remote work environments.