Breean Johnson Email & Phone Number

San Diego, California, United States

Professional who has a unique role in developing the company's brand and establishing its online presence. This job entails overseeing marketing strategies that engage customers and ensuring they are happy with what the company's products or services offer them. A key to this role is the ability to work across multiple channels and systems while collaborating with subject matter experts and stakeholders. In addition, this person has the ability to quickly adapt to new environments and projects and be observant to ensure partner and employee training needs are met.

Greater San Diego Area

Greater San Diego Area

• Manages key accounts from close of sale to registration launch, ensuring that all key stakeholders reach necessary level of proficiency with relevant Affinity services • Provide direct, daily support to key clients by troublechooting issues and questions across multiple applications• Trains customers to maximize and best utilize services to meet their specific needs• Conducts live one-to-one training sessions and group webinars as needed, and consults on best practices to ensure that customer's first impression with company is a positive and lasting one • Ensures that customers hit milestones of launch plan, and that their initial experience with software is both a positive and lasting one

Coordinate meetings and organize requests daily. Manage company inventory, accounting, administration, and ordering processes by utilizing excel spreadsheet on weekly and monthly basis. Completes operational projects by scheduling and finalizing administrative tasks; expediting work results. Provides company support by accomplishing operational projects, soccer support tickets, and accounting as needed. Schedules conference rooms and provides accommodations incorporated during all meetings, updates schedules daily.

Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, and questions regarding billings and payments. Promote and sell merchandise Perform general cleaning duties to include hourly locker room check. Greeting customers, providing excellent customer service. — Interacted with a plethora of individuals from kids club to senior classes as well as families. Provide quick and efficient attention to multiple customers.