Bree Wright Email & Phone Number

New York, NY, US

New York, New York, US

• Goal: Work with video editors, broadcast engineers, and media support engineers to maintain smooth operation of ABC News' 24/7 video editing operations for shows like Good Morning America, The View, Tamron Hall, World.
• Manage a ServiceNow ticketing queue to ensure editors and broadcast staff are properly and promptly supported.
• Utilize self-taught video editing skills to relay relevant information to users, provide troubleshooting, and navigate linear video editing software including Avid Media Composer and Adobe Premiere Pro.
• Assist with the maintenance and monitoring of ABC's Avid Nexis, and Avid Interplay file delivery ecosystem.
• Display a calm demeanor when assisting users with the high visibility issues and tight deadlines inherent to a 24/7 news cycle.
• Improve processes and internal protocols for managing petabytes of video, image, and audio information.

New York, New York, US

• Goal: Worked with venue techs and broadcast engineers to set up, maintain, and diagnose broadcast equipment at all 30 Major League Ballparks.Value: I utilized communication skills and technical knowledge to assist.
• Communicated with ballpark technicians in a quick and friendly manner to efficiently triage issues with broadcast equipment.
• Troubleshooted Evertz, Ross Video, Riedel Communications, and Hawkeye systems in a thorough, yet efficient, manner.
• Verified hardware, software, and manage RMA's of all replay-relevant ballpark equipment.
• Maintained documentation of all daily communications with technicians and any issues that may have arisen.
• Managed the creation of training documents for future seasonal employees using ServiceNow.

I started a Youtube Channel!Here is how it is explained on my resume:CONTENT CREATOR, NEW YORK, NYJANUARY 2021 - PRESENT-CREATE COMPELLING VIDEO CONTENT BY UTILIZING PROJECT MANAGEMENT TOOLS AND ADOBE CREATIVE SUITE.-CONDUCT IN-DEPTH RESEARCH AND INTEGRATE HUMOR TO MAINTAIN AUDIENCE ENGAGEMENT.-COLLABORATE WITH PEERS FOR FEEDBACK ON PACING, TONE, AND HUMOR.

New York, NY, US

• Goal: Provided support to customers of Bizzabo’s events platform and develop proactive solutions to problems.Value: I employed software development skills and knowledge of the Bizzabo events platform to troubleshoot.
• Monitored support tickets and work with stakeholders to prioritize tickets accordingly.
• Used HTML, CSS, and Javascript knowledge to help customers build custom event websites.
• Utilized soft skills to help manage the emotions of escalated customers.
• Kept a knowledge base up to date with information and workarounds I have found to make the process of using the Bizzabo app smooth for everyone.

New York, NY, US

• Goal: Assisted company stakeholders in delivery of data and the resolving of technical issues via custom tools.Value: I used knowledge of Innovid’s product to work with users to quickly fix any issues with our platform.
• Monitored support tickets and work with stakeholders to prioritize tickets accordingly.
• Used software development skills to build tools to proactively solve issues using Python.
• Used technical knowledge to query large datasets efficiently so the client gets exactly what they asked for in a timely manner using MySQL, Amazon Redshift, Athena, and more.
• Participated in hackathons meant to further business goals and collaboration using backend development skills to create APIs using Scala and MySQL.

Tuscaloosa, AL, US

• Goal: To build a website in.NET Core with Angular as our front end to build a fantasy golf application.Value: I used software development skills, knowledge, and problem solving to deliver a software solution to.
• Helped my team build user stories, data models, and develop planning documents.
• Used my knowledge of MVC,.NET Core, and Angular to develop the website and help my teammates.
• Kept our codebase consistent and concise by performing code reviews and quality assurance.

Tuscaloosa, AL, US

• Goal: To assist professors with technological problems they face while using classrooms.Value: I used knowledge of classroom technologies such as projectors, desktop computers, Crestron devices, and document cameras to.
• Used soft skills in order to assist professors calmly and respectfully to resolve issues without conflict.
• Systematically kept inventory and upkeep on classrooms so that problems are found and resolved early.
• Continually monitored open support tickets so they are attended to and resolved throughout the work day.

Wausau, Wisconsin, US

• Goal: To develop a careers website to streamline the employment application process.Value: I used software development skills and knowledge to quickly learn and implement a programming language and framework I was.
• Served as a project manager; gathered requirements from a team of product owners and scheduled sprints.
• Served as lead developer; took sprint backlog requirements and developed software solutions.
• Used experience I had gained from learning development environments to learn Python/Django in a short amount of time to deliver an operational end user product.

Cupertino, California, US

Goal: To assist all consumers of Apple products with any possible assistance they may need for their products.Value: I used soft skills to assist customers with their Apple products in order to build a rapport with customers so they have peace of mind knowing that if something goes wrong that Apple is going to help them solve it. My Contribution: -Learned.

Richfield, Minnesota, US

Goal: Assist customers with over the phone transactions and in store customer returns and issuesValue: I used soft skills and over the phone communications to assist customers with problems to help Best Buy maintain positive and loyal relationships with customers no matter how great or arduous the problem. My Contribution: -Learned the point of sale in and.