Brees Sweiss Email & Phone Number

San Diego, California, United States

As a Creative Director, I specialize in optimizing web operations through process improvements, automation, and strategic enhancements for design scalability, reliability, and performance. I lead and develop a U.S.-based team and off-shore team, focusing on professional growth via weekly 1:1 coaching, clear documentation of expectations, and recruitment.I manage and evaluate partnerships to ensure optimal value. My role encompasses the operational and strategic planning of web development, design, and QA departments, including business requirements and resource allocation.I have a deep understanding of website requirements, WordPress structures, and emerging web technologies, implementing best practices in responsive design, accessibility, and SEO. I establish and enforce quality assurance processes to maintain website accuracy, functionality, and performance.

As a UX Design Lead, I manage and lead both a U.S. team and an offshore team, driving design projects from conception to completion while ensuring alignment with company goals and user needs. I implement user experience design principles to create intuitive and visually appealing website interfaces, utilizing design thinking methodologies to foster innovation and problem-solving within the team. I develop interactive staging websites to test and refine design concepts, ensuring quality and effectiveness before final implementation.

Greater San Diego Area

As a Service Delivery Manager, I am responsible for the successful delivery of high quality services with a focus on new client services. I directly oversee a team of professional Onboarding Consultants who are responsible for both the initial setup of all new websites and new client onboardings. I work side by side with the Team Lead of Service Delivery who manages the day to day in the Social and Media department who renders service to all new and current clients. I partner closely with the Director of Client Experience to optimize workflows and tools as well as design and implement scalable workflows throughout the Service Delivery departments.

Greater San Diego Area

As the lead of Onboarding, I manage a team of 16 individuals who are responsible for the immediate rendering of website services directly after the point of sale. This includes the provisioning of all new websites, content transfers, conducting the initial Onboarding call with the client, web design best practices, and client support throughout the Onboarding phase.

Greater San Diego Area

Worked closely with the Sales, Onboarding and Client Services Team to assist new clients in launching their website. This included completing website setups, collecting and transferring content, email set-up and troubleshooting, website edits, domain transferring, 1-hour onboarding calls to train clients in software platform and quality assurance completion. Advised in best website management, web design, web marketing, social media and SEO practices.

Greater San Diego Area

Assisted clients with website edits, questions regarding DNS, domain transfers and performed email set-up and trouble-shooting. Provided custom design using HTML and CSS. Advised in best website management, web design, web marketing, social media and SEO practices. In many instances I provided client support training to new employees.

Bachelor Of Science (B.S.), Media Arts, Web Design And Development

While attending Platt College, I learned how to apply my skills in Web Design and Development, using HTML, CSS and other programming.

Associate Of Arts And Sciences (Aas), Graphic Design

Dean's List, Graduated with Honors