Key responsibilities include (but not limited to):• Planning, research, design and development of business and technical information required to complete proposals to multinational clients.• Create and design project management plans for current and upcoming projects including project costs, timelines and resource allocation. • Lead projects and ensure milestones are met to complete the project without delays.• Manage project team performance and implement intuitive solutions for under-performing staff.• Analyzing business and technical requirements within companies and provide independent and objective advice.• Develop and design current and future architectural drawings of IT systems.• Design, implement and test hardware and software solutions.• Develop technical installation and recovery, acceptance testing and handover documentation.• Assess stakeholder satisfaction and lessons learned.• Provide constant operational functions such as support of management systems, networks and Domains, maintaining SLA and OLA support of current clients and daily in-house administrative duties.

• Meeting with clients to determine requirements.• Working with clients to define the scope of a project.• Planning timescales and the resources needed.• Clarifying a client's system specifications, understanding their work practices and the nature of their business.• Travelling to customer sites.• Liaising with staff at all levels of a client organisation.• Defining software, hardware and network requirements.• Analyzing IT requirements within companies and giving independent and objective advice on the use of IT.• Developing agreed solutions and implementing new systems.• Presenting solutions in written or oral reports.• Helping clients with change-management activities.• Purchasing systems where appropriate.• Designing, testing, installing and monitoring new systems.• Preparing documentation and presenting progress reports to customers.• Organizing training for users and other consultants.• Being involved in sales and support, and where appropriate, maintaining contact with client organisations.• Identifying potential clients and building and maintaining contacts.

• SLA support to hardware and software failures to Sasol.• Synfuels area, Polymers, Nitro, and all surrounding mines. • Notebook, Desktop and Server support.• Basic networking support.• AD, DHCP and DNS administration.• Managing and maintenance of 4 x McAfee ePO servers.• Managing and maintenance of device monitoring server.• Managing and maintenance of network security patching solution.• Desktop and server backups to images and NAS drives.• Network security investigations.• Remote support.• CCTV installations and maintenance.• Providing needs and analysis to our client.• Run and manage small projects.• Weekly cab meeting member for approved changes.• Timesheet and expense administrator for team.• Call Management.• Stock controlling functions.

• Computer and IT equipment sales.• Desktop support.• Client services.• Technical support.• Stock controlling.• Network and closed-circuit television installations and maintenance• Compiling of marketing and advertising strategies.• Relocated to Bloemfontein and got promoted to branch manager.

• Drawing and designing structures on CAD based programs.• Steel and concrete design.• Inspecting building sites. • Promotion to site foreman duties. • Building and renovations of houses and business properties.• Internal IT support, Installation, repairing and maintaining computer systems, wired and wireless network.• Remote support to other branch, Backups of server data.

• Assembling of computers.• Hardware & Software repairs.• Computer upgrades.• networking and warranties.• Bank point of sales installations and maintenance.• Sales.

• Managing class schedules.• Corporate desktop training and practical environmental training.• Microsoft Office level 1, 2 and 3 training.• Technical subjects such as A+, Network+, Server+• Windows environmental training. • Cisco CCNA and CCNP training. • Train year students taking “Networking engineer” full day training in all Hardware, software, Windows and Cisco systems. • Setting up national examinations. • Basic in-house IT support.

• Installations, maintenance and repairs of bank POS systems. • Average travel of 2000km / week and SLA of 8 hours with success rate of 100%.• Computer repairs and deliveries.• Sales support.

• Binding Day-end.• Basic computer and network support.• Stock controlling.• Supervise loading and unloading of stock.