- Assist 100+ customers a day with their daily purchases while ensuring a positive customer service experience- Count money, balance and close the cash registers at the end of the day- Provide customer service by answering any questions and/or concerns customers have in the store and over the phone to enhance customer satisfaction- Manage inventory by restocking 50+ products on shelves and keeping track of the product quantity

- Contracted to complete a Cybersecurity Plan for KnowQuest- Organizing weekly meetings with project members and biweekly meetings with the CEO of KnowQuest- Developed a cybersecurity risk register that includes security risks and rates the probability and impact of it, resulting in a prioritization system ranging from high to low urgency, and response plans to mitigate the risks- Delivered a final report that includes a guide for deploying the KnowQuest website on AWS cloud, AWS Security solutions and best practices, and the cybersecurity risk register

- Served 50+ customers a day with their daily sales transactions and returns, ensuring a positive environment- Managed the lottery machine and organized the store shelves at the end of the day