Bregendhal Lastra Email & Phone Number

Brisbane City, Qld, Au

Sumner Park, Queensland, Australia

• Website design including management and editing of customer Wordpress sites• Efficiently co-ordinate office activities, operations and technician job scheduling• Liaise with customers to arrange onsite visit appointments• Manage phone calls, correspondence and helpdesk tickets• Bookkeeping - Accounts Payable and Receivable including Payroll• Update internal procedure documentation• Process and provision orders for online services• Arrange shipments by checking stock, anticipating delivery requirements and place and expedite hardware orders• Weekly financial reporting and tracking ensuring budgets and KPIs are being met• General office maintenance and replenishment• Build strong rapport with customers and colleagues• Ask clients to turn things off and on• New employee induction to systems and processes

Brisbane, Australia

• Bookkeeping - Accounts Payable and Receivable including Payroll • Graphic design work including logo, website and policy design

Spring Hill, Queensland, Australia

Client Assistant for the Tax and Financial Planning Team.- Deliver high level administrative support across all administrative accounting processes.- Development, maintenance and improvement of administrative accounting systems and processes.- Ensuring the smooth operation of all related administrative processes.- Professional and personable client servicing, communication and interaction.- Proactive management of client lodgements, work in progress, invoicing and liaising with ASIC and ATO on the client's behalf. - Assisting the smooth operation of client seminars and internal events.- Building relationships with my team members and celebrating birthdays and special holidays.- Having fun while doing it all!

Spring Hill, Queensland, Australia

Receptionist/Admin Support• Front Desk Receptiono Switchboard and call management.o Greet clientso Maintain the appearance, cleanliness and security of reception, meeting rooms and kitcheno Manage scheduled meetings in the office calendaro Organise and co-ordinate couriers and deliveries and service personnel• Cateringo Monitor and arrange replenishment where requiredo Arrange catering for staff and clients where required• Administrationo Mail – sort, scan and distributeo Word processing/Dictaphone typingo Lodgementso CAS Operator – ASIC Annual Reviewso Title and Property Searcheso Monthly Banklink and Xero bank reconciliation administrationo Petty casho Assist Team Assistants with overflow administration tasks• Eventso Assist in the organisation and preparation of events and seminars

Upper Mount Gravatt, Queensland, Australia

• Acquired excellent customer service and phone manner as the main switchboard for multiple entities within the firm.• Proficient time management: responsible for the smooth running of the office and meeting rooms whilst assisting the team of accountants with administrative, ad-hoc tasks allowing them to increase billable time.• Sound knowledge in accounting principles and practices.• Assisting the Director and Executive Assistant with administrative duties and errands.• Prepare barista-style beverages for clients.• Organise catering for staff and clients.• Assist in the preparation for and execution of team challenges. • Organise, monitor and prepare ASIC Corporate Compliance.• Client follow-up on various issues.• Banking and EFTPOS payments.• Reconciliation of bank transactions.• Implementation of client online portal.• Assisting clients with client portal queries, issues and navigation.• Setting up client appointments and calling clients to get work in.• Setting up jobs and performing pre-work tasks for the accountants.• Contact the ATO regarding queries on behalf of the accountants.• Scanning documents and files.• Recording income and outgoing correspondence.• Composing outgoing correspondence.• Implementation of Paper Buster a filing and mail merge interface.• ATO Lodgements• Manage telephone queries of various natures and forwarding messages to accountants.

Sherwood, Queensland, Australia

• Acquired excellent customer service skills, in person and on the phone.• Sound knowledge in accounting principles and practices.• Proficient Management of: work in progress, business activity statements (BAS), client book keeping, stationery supplies, inward/outward correspondence, job delegation to other employees.• Obtained accurate data entry and book keeping skills using Quickbooks and MS Excel.• Responsible for the merging of data to new office database system.• Obtained the responsibility of the preparation and lodgement of client payrolls.• Maintenance of the physical and electronic filing systems.

Graphic Design

Graduating December 2018

Diploma, Ebusiness

Education record

Studied: Business Communication & Technologies Accounting Economics Legal Studies