Bre'Kean Featherstone Email & Phone Number

Charlotte, North Carolina, United States

• Customer order placement, quoting, sourcing, and cost savings initiatives
• Manage the MSC ControlPoint Solutions - ordering, put away, and optimization
• Customer engagement required in plant or production meetings, strategic initiative projects, or lean/Six Sigma events
• Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information
• Communicates customer concerns to management to ensure the most effective and lasting problem resolution
• Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention

United States

- Manage more than 50 accounts.- Create solutions for customers with specialized shipping and delivery requirements.- Interact with customers via inbound calls, email, or fax.- Work with the customer to understand their business needs and seek opportunities to offer additional products.

Fort Mill, South Carolina

- Process paper orders - Closely work with carriers and warehouses to provide customers with up-to-date information such as tracking numbers and delivery changes.

Columbia, South Carolina

- Manage several accounts to ensure accurate and timely print to clients.- Inspect printed materials.- Educate clients on printing techniques. - Learn and understand the needs of each customer to better serve them.- Provide daily status reports to clients, keeping them in the know about their products.

Columbia, South Carolina Area

- Booked orders for multiple RR Donnelley facilities. - Supported Enterprise accounts across the RR Donnelley plants.- Administered a digital print program for a major hospital through a RR Donnelley vendor to ensure timely and accurate documentation for the day-to-day hospital operations. - Worked with several vendors to identify turnkey production times..

Bachelor Of Science - Bs, Graphic Communications

Activities and Societies: Sigma Alpha Lambda, Print 13', Treadaway

Education record

Education record

Activities and Societies: Promise Program