Bre'Kean Featherstone Email & Phone Number

Charlotte, North Carolina, United States

Customer order placement, quoting, sourcing, and cost savings initiatives•Manage the MSC ControlPoint Solutions - ordering, put away, and optimization•Customer engagement required in plant or production meetings, strategic initiative projects, or lean/Six Sigma events•Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information•Communicates customer concerns to management to ensure the most effective and lasting problem resolution•Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention

United States

- Manage more than 50 accounts.- Create solutions for customers with specialized shipping and delivery requirements.- Interact with customers via inbound calls, email, or fax.- Work with the customer to understand their business needs and seek opportunities to offer additional products.

Fort Mill, South Carolina

- Process paper orders - Closely work with carriers and warehouses to provide customers with up-to-date information such as tracking numbers and delivery changes.

Columbia, South Carolina

- Manage several accounts to ensure accurate and timely print to clients.- Inspect printed materials.- Educate clients on printing techniques. - Learn and understand the needs of each customer to better serve them.- Provide daily status reports to clients, keeping them in the know about their products.

Columbia, South Carolina Area

- Booked orders for multiple RR Donnelley facilities. - Supported Enterprise accounts across the RR Donnelley plants.- Administered a digital print program for a major hospital through a RR Donnelley vendor to ensure timely and accurate documentation for the day-to-day hospital operations. - Worked with several vendors to identify turnkey production times. - Instructed several individuals on account management process.- Determined the placement of a hangtag for equipment sold at Lowe's stores.

Bachelor Of Science - Bs, Graphic Communications

Activities and Societies: Sigma Alpha Lambda, Print 13', Treadaway

Education record

Education record

Activities and Societies: Promise Program