Brenda Akers

Brenda Akers Email and Phone Number

Strategic Customer Success Manager at Tableau Software @ Tableau Software
Brenda Akers's Location
Bertram, Texas, United States, United States
Brenda Akers's Contact Details
About Brenda Akers

Brenda Akers is a Strategic Customer Success Manager at Tableau Software at Tableau Software. She possess expertise in business intelligence, cognos, enterprise software, data integration, saas and 37 more skills. Colleagues describe her as "I've worked as a partner with Brenda for several years. Brenda's ability to build and nurture relationships, her empathy for her partners and customers and her grasp of the big picture make her a valued asset to anyone that has the privilege of knowing her. She has been instrumental in helping our large organization grow it's Tableau community and improve the quality of our content through her advocacy. Thank you Brenda. I look forward to continuing to have the honor.", "I've worked with Brenda for 3 years at Tableau. She's always professional, prepared and her customer love her!", and "I have known Brenda for over 10 years. I have worked for her, alongside her and have had her work for me as a vendor. She values genuine professional relationships. Through the relationships she has developed, I have seen her solve business problems, deliver relevant solutions and earn the trust all she has worked with. She is a charming, tenacious problem-solver. I would not hesitate to work with Brenda again and trust her to deliver what she promises."

Brenda Akers's Current Company Details
Tableau Software

Tableau Software

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Strategic Customer Success Manager at Tableau Software
Brenda Akers Work Experience Details
  • Tableau Software
    Strategic Customer Success Manager
    Tableau Software Jan 2018 - Present
    Seattle, Wa, Us
    Engaging with Tableau’s key strategic accounts driving adoption. Ensuring our customers are successful in deriving value from Tableau Platform.
  • Tableau Software
    Customer Advocacy Manager
    Tableau Software Dec 2015 - Present
    Seattle, Wa, Us
    I love working to help organizations see and understand their data. In this role, I work collaboratively alongside Tableau's strategic customers, ensuring customer success and goal achievement, while expanding adoption of Tableau software. At Tableau we focus on allowing customers to see, understand and visualize their data in order to make better decisions... faster.As a customer advocacy manager, I'm all about collaborative leadership; • Ensuring the success of a my accounts which are among Tableau’s largest customers. • Be perfectly aligned with the customer goals and objectives • Build relationships within the customers to become a trusted advisor to ensure successful adoption of existing purchases and to identify opportunities to expand the footprint of Tableau within the account. • Work collaboratively with all Tableau teams and stakeholders to coordinate the company’s efforts to help the customer achieve its goals with Tableau (Specifically owning managing customer enhancement lists and reconciling with the product roadmap. coordinate customer issues with support and scheduling, managing and coordinating customer onsite meetings.) • Communicate and advocate individual customer needs to internal stakeholders to become the voice of your customers within Tableau while being the voice of Tableau within the customer. • Based on customer interactions, identify opportunities for Tableau to improve in its ability to service, support, manage and communicate with its customers and communicate those opportunities in an effective and prioritized way • Help the sales teams identify and execute against new opportunities for Tableau with the assigned accountsLearn more about Tableau: http://www.tableau.com/
  • Motio Software
    Account Management
    Motio Software Jun 2012 - Dec 2015
    Plano, Texas, Us
    What I do at MotioWithin Motio I assist BI customers to be successful, with new product acquisition and maintained client success via Services. This includes understanding customer needs, increasing market awareness of product value, organizing and holding product demonstrations, navigating complex sales cycles, and handling legal efforts to obtain this software. For many customers and prospects I act as a primary contact point for Motio related needs regardless of type. This versatility ensures prospective clients have a single reliable source for information and assistance throughout both the initial software acquisition process and for continued successful use of our solutions long-term.ABOUT MOTIO:Motio Inc. (formerly Focus Technologies, LLC) is a company that exhibits an unyielding focus on solving real world problems through the practical application of advanced technologies. Our mission is to gain an understanding of the problems, challenges and risks of our customers and provide software solutions that fulfill their needs in a timely, efficient and high-quality manner.Through the years, Motio has served as a Cognos Technology Partner, Consulting Partner and Re-Seller partner. Motio has been helping Cognos customers customize, extend and streamline the functionality of their BI applications since 2003. In this maturing BI market, our products and services embed emerging BI technologies into our clients' BI infrastructures enabling them to achieve best-in-class operations without the expense and time required to continuously review and implement new, core applications.
  • Composite
    Cognos Relationship Manager
    Composite Aug 2007 - Jun 2012
  • Composite Software
    Director, Technical Partner Relations
    Composite Software Aug 2007 - Jun 2012
    Palo Alto, California, Us
  • Cognos Corporation
    Client Director
    Cognos Corporation 2003 - 2007
    Ca
  • Sun Microsystems
    Account Manager
    Sun Microsystems 1996 - 2001
    Palo Alto, Ca, Us

Brenda Akers Skills

Business Intelligence Cognos Enterprise Software Data Integration Saas Data Warehousing Cloud Computing Pre Sales Solution Architecture Solution Selling Enterprise Architecture Professional Services Big Data Integration Consulting Analytics Etl Data Modeling Business Alliances Sdlc Master Data Management Databases Software Industry Account Management Olap Business Analytics It Strategy Business Analysis Management Sales Enablement Architecture Soa Dashboard Requirements Analysis Software As A Service Customer Advocacy Software Sales Predictive Analytics Customer Service Business Process Sales Complex Sales

Brenda Akers Education Details

  • Baker University
    Baker University

Frequently Asked Questions about Brenda Akers

What company does Brenda Akers work for?

Brenda Akers works for Tableau Software

What is Brenda Akers's role at the current company?

Brenda Akers's current role is Strategic Customer Success Manager at Tableau Software.

What is Brenda Akers's email address?

Brenda Akers's email address is ba****@****esw.com

What is Brenda Akers's direct phone number?

Brenda Akers's direct phone number is +161993*****

What schools did Brenda Akers attend?

Brenda Akers attended Baker University.

What skills is Brenda Akers known for?

Brenda Akers has skills like Business Intelligence, Cognos, Enterprise Software, Data Integration, Saas, Data Warehousing, Cloud Computing, Pre Sales, Solution Architecture, Solution Selling, Enterprise Architecture, Professional Services.

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