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Brenda Bright is a Employee Relations Supervisor at State of Tennessee Department of Human Services at State of Tennessee department of Human Services. She possess expertise in customer service, leadership, strategic planning, research, training and 39 more skills. She is proficient in English.
State Of Tennessee Department Of Human Services
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Employee Relations SupervisorState Of Tennessee Department Of Human Services Oct 2022 - PresentUnited States
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Foster ParentOmni Visions Aug 2018 - Nov 2022United States -
Human Resources Generalist 3State Of Tennessee Department Of Human Services May 2022 - Oct 2022United States
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Human Resources Analyst 3State Of Tennessee Department Of Correction Jun 2020 - Jun 2022United States
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Customer Order ManagementCardinal Health Mar 2019 - Jul 2019La Vergne TennesseeProblem resolution for customer ordersManaging 3-4 accounts dailyEnter and process orders within an internal database for order management Running reports in Microsoft Excel and analyzing for accuracyFollow the customer order through its full life cycleResponsible for handling 20-40 inbound and outbound calls, with ability to determine needs and provide one call resolutionInvestigate and resolve customer inquiries and concerns in a timely… Show more Problem resolution for customer ordersManaging 3-4 accounts dailyEnter and process orders within an internal database for order management Running reports in Microsoft Excel and analyzing for accuracyFollow the customer order through its full life cycleResponsible for handling 20-40 inbound and outbound calls, with ability to determine needs and provide one call resolutionInvestigate and resolve customer inquiries and concerns in a timely mannerEnter detailed information into company proprietary software while conversing via telephonePlace outbound phone calls for customers, confirmations or to obtain missing informationWorking with other internal team members regarding next steps and following escalation protocol. Show less -
Asst Director Of Human ResourcesState Of Tennessee Department Of Correction Apr 2016 - Dec 2016Greater Nashville Area, TnOversight of Human Resources transactions.Management and oversight of ten staff members in auditing transactions, classification compensation actions and ensuring compliance with rules, policies, and procedures and state and federal law.Weekly meetings with the Executive Leadership team.Developed a PowerPoint presentation and reported at the quarterly Commissioner’s Executive cadence meeting.Travel to Correctional facility for quarterly audit of Human Resources… Show more Oversight of Human Resources transactions.Management and oversight of ten staff members in auditing transactions, classification compensation actions and ensuring compliance with rules, policies, and procedures and state and federal law.Weekly meetings with the Executive Leadership team.Developed a PowerPoint presentation and reported at the quarterly Commissioner’s Executive cadence meeting.Travel to Correctional facility for quarterly audit of Human Resources files.Counseling employees concerning reassignments.I successfully developed a plan to implement the firearm assignment differential for Officers.Recruitment Show less -
Human Resources Manager 1Correction, Tennessee Department Of Jul 2012 - Apr 2016Greater Nashville Area, TnLiaison to Legal Staff, Agency staff, and other State agencies.Trained Directors on drafting disciplinary letters, processed EEOC complaints, ADA Coordinator, process transactions that include separations, suspensions, and demotions. Process Job Performance PlansSupervised Payroll Officer, and Transaction, and Benefits staff; which handled the Sick Leave Bank, and Performance Evaluations.Employee relations such as grievances, disciplinary actions, and employee… Show more Liaison to Legal Staff, Agency staff, and other State agencies.Trained Directors on drafting disciplinary letters, processed EEOC complaints, ADA Coordinator, process transactions that include separations, suspensions, and demotions. Process Job Performance PlansSupervised Payroll Officer, and Transaction, and Benefits staff; which handled the Sick Leave Bank, and Performance Evaluations.Employee relations such as grievances, disciplinary actions, and employee complaints. Responsible for Interpretation and implementation of policies and procedures. Show less
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Assistant Hr DirectorTennessee Board Of Probation And Parole May 2011 - Jul 2012Greater Nashville Area, TnAssisted the Human Resources Director with the day-to-day operations of the Human Resources office. Manages the HR Division’s functional areas. Coordinates continuous improvement to the HR division’s functional areas.Supervision of the HR Analyst position, which handles the Sick Leave Bank, Payroll, Garnishments, and Performance Evaluations.ADA Coordinator, Title IV Coordinator, and Affirmative Action Officer/Plan Coordinator. Processed EEOC claims.Coordinated Employee… Show more Assisted the Human Resources Director with the day-to-day operations of the Human Resources office. Manages the HR Division’s functional areas. Coordinates continuous improvement to the HR division’s functional areas.Supervision of the HR Analyst position, which handles the Sick Leave Bank, Payroll, Garnishments, and Performance Evaluations.ADA Coordinator, Title IV Coordinator, and Affirmative Action Officer/Plan Coordinator. Processed EEOC claims.Coordinated Employee relations such as grievances, disciplinary actions, and employee complaints. Show less
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Payroll OfficerTennessee Board Of Probation And Parole Jan 2007 - May 2011Greater Nashville Area, TnPayroll Officer for 1,200 employees of the Tennessee Board of Probation and Parole. Time and Labor.Processed Wage Garnishments, Tax Levies, and Child Support deductions. Maintained employee payroll deduction changes to Credit Union, TSEA dues, and processed requests for w-4 exemption changes.Responsible for processing Supplemental pay requests, c-7’s to correct time keeping errors.Direct Supervision of three employees Payroll staff. Supervision duties include Performance… Show more Payroll Officer for 1,200 employees of the Tennessee Board of Probation and Parole. Time and Labor.Processed Wage Garnishments, Tax Levies, and Child Support deductions. Maintained employee payroll deduction changes to Credit Union, TSEA dues, and processed requests for w-4 exemption changes.Responsible for processing Supplemental pay requests, c-7’s to correct time keeping errors.Direct Supervision of three employees Payroll staff. Supervision duties include Performance Evaluations.Retirement and Attendance and Leave. Responsible for interviewing applicants, and training new employees. Show less
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Human Resources Analyst 1 -2Tennessee Department Of Mental Health And Substance Abuse Services Jun 2004 - Jan 2007Greater Nashville Area, TnBenefits Coordinator for Central office employees. Duties included Family Medical Leave, Workman’s Compensation; American Red Cross Blood drive Coordinator.Maintained Insurance files for employees, as well as FMLA files, and Workman’s Comp files.Daily contact with Mental Health employees concerning benefits. Facilitated new employee orientations on employees. -
Human Resources Technician 3Tennessee Department Of Mental Health And Substance Abuse Services Nov 2002 - Jun 2004Greater Nashville Area, Tn, TNLead subordinate transactions staff in preparing, reviewing, correcting, and processing personnel transaction documents for employees.On a regular basis, reviewed and approved transactions work prepared by subordinate staffEstablished and maintained a variety of personnel contacts with agency employees, managers, applicants and other individuals in explaining pertinent laws, regulations, policies and procedures, obtaining and furnishing information necessary for… Show more , TNLead subordinate transactions staff in preparing, reviewing, correcting, and processing personnel transaction documents for employees.On a regular basis, reviewed and approved transactions work prepared by subordinate staffEstablished and maintained a variety of personnel contacts with agency employees, managers, applicants and other individuals in explaining pertinent laws, regulations, policies and procedures, obtaining and furnishing information necessary for processing transactions, and resolving processing problems.Lead in preparing and maintaining a variety of records and reports such as transaction records, employee files, longevity records, leave and attendance records, and payroll reports Show less
Brenda Bright Skills
Brenda Bright Education Details
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Public Administration -
Early Childhood Education And Teaching -
Public Administration
Frequently Asked Questions about Brenda Bright
What company does Brenda Bright work for?
Brenda Bright works for State Of Tennessee Department Of Human Services
What is Brenda Bright's role at the current company?
Brenda Bright's current role is Employee Relations Supervisor at State of Tennessee Department of Human Services.
What is Brenda Bright's email address?
Brenda Bright's email address is bb****@****ovt.com
What is Brenda Bright's direct phone number?
Brenda Bright's direct phone number is (615) 741*****
What schools did Brenda Bright attend?
Brenda Bright attended Tennessee State University, Middle Tennessee State University (Mtsu), Nashville State Community College, Tennessee State University.
What skills is Brenda Bright known for?
Brenda Bright has skills like Customer Service, Leadership, Strategic Planning, Research, Training, Public Speaking, Leadership Development, Personnel Management, Policy, Event Planning, Nonprofits, Government.
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