Brenda Do, Mba Email & Phone Number

Rancho Cucamonga, CA, US

• Open and prepare office facility for staff and visitors daily
• Answer, screen, and direct incoming calls from the main line in a timely and professional manner
• Send, receive, sort, and distribute mail and packages
• Maintain consistent organization and cleanliness of the general office, front lobby area and conference rooms
• Maintain and update office lists, e.g. phone directory, seating chart, vehicle usage log, badge log, parking validation log
• Coordinate and plan companywide events and employee team activities

Riverside, California, United States

• Orchestrated accurate data input into spreadsheets, Developed quality management forms for inspections.
• Managed certificate distribution and customer feedback, Enhanced organizational efficiency with sorting techniques.
• Optimized scheduling and time records, Provided vital administrative support.
• Maintained accurate personnel records, Monitored product quality in shipping.
• Created detailed inspection plans, Collaborated on efficient record administration.

Irvine, California, United States

• Spearheaded comprehensive clerical organization, ensuring seamless operations across multiple departments.
• Functioned as the primary point-of-contact for Physician Assistants (PAs), Nurse Practitioners (NPs), and Registered Nurses (RNs).
• Managed orders for tests and procedures to ensure timely fulfillment while notifying medical personnel of any delays that would affect patients
• Reviewed and managed patient information to process updates on EMR software and relevant systems while maintaining HIPAA standards

Upland, California, United States

• Enhanced office efficiency by serving as cross-functional support officer that facilitated daily workflow of administrative tasks within the company's defined timelines.
• Responded to incoming calls, efficiently directed messages, and promptly resolved patient inquiries, meeting designated timeframes.
• Documented and organized patient medical information, case histories, and insurance details to facilitate smooth appointmentsand payment processing
• Collaborated with healthcare professionals to maintain high-quality care across departments, Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability

Redlands, California, United States

In this role I assisted senior employees to process various office tasks, including data entry, document management, and filing. I also supported leadership personnel throughout records maintenance process, as well as the validation of patient information to ensure data accuracy and integrity. A highlight from this role includes accomplishing two document.

Master Of Business Administration - Mba, Management

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: VSA (Vietnamese Student Association) Katipunan

Associate'S Degree, Medical Office Management/Administration

Was honored to be on the Dean's list and the Class of 2021 Valedictorian