Brenda Garzon

Brenda Garzon Email and Phone Number

Customer Success Professional @ hims & hers
san francisco, california, united states
Brenda Garzon's Location
Miami-Fort Lauderdale Area, United States
Brenda Garzon's Contact Details

Brenda Garzon work email

Brenda Garzon personal email

n/a
About Brenda Garzon

Brenda Garzon is a Customer Success Professional at hims & hers. She is proficient in Spanish.

Brenda Garzon's Current Company Details
hims & hers

Hims & Hers

View
Customer Success Professional
san francisco, california, united states
Website:
forhims.com
Employees:
265
Brenda Garzon Work Experience Details
  • Hims & Hers
    Customer Support Agent
    Hims & Hers Mar 2023 - Present
    o Trained and mentored new colleagues, enhancing team performance and ensuring high-quality customer service.o Provided expert assistance to team members, fostering a collaborative environment and resolving complex issues efficiently.o Managed customer interactions via Zendesk and EMR, delivering timely and accurate responses.o Engaged in various projects to support company initiatives, contributing to process improvements and operational efficiency.o Achieved and exceeded performance metrics, demonstrating strong capabilities in meeting targets and maintaining high standards.
  • Aetna, A Cvs Health Company
    Customer Service Representative
    Aetna, A Cvs Health Company Nov 2021 - Oct 2022
    o Operated QNXT software for obtaining member information for customer service assistance and keeping records of customer interactions, transactions, comments, and complaints.o Maintaining a positive, empathetic, and professional attitude toward customers at all times.o Utilize Microsoft Office suite for internal communications with colleagues and other departments o Managed customer relations on an ongoing basis to maximize customer retention.
  • Jackson Health System
    Administrative Assistant
    Jackson Health System Sep 2020 - Jul 2021
    ○ Planned and coordinated administrative procedures and systems and devising ways to streamline processes○ Organized and supervised other office activities (recycling, mail, visitations, etc.)○ Maintained supervision of all 154 residents at the facility to ensure their needs were met and/or if any grievances need to be resolved. ○ Produced accurate office files and updated spreadsheets to support executives and boost team efficiency.
  • Florida International University
    Parking & Transportation Customer Service Assistant
    Florida International University Jul 2018 - Oct 2020
    Miami/Fort Lauderdale Area
    ○ Utilized database Nupark & Zendesk system for ticketing and customer support chat services.○ Assisted customers via phone, chat, and email. ○ Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.○ Managed agendas and calendars, boosting productivity and improving organizational initiatives○ Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.○ Experienced with customer relationship management (CRM) system.

Brenda Garzon Education Details

Frequently Asked Questions about Brenda Garzon

What company does Brenda Garzon work for?

Brenda Garzon works for Hims & Hers

What is Brenda Garzon's role at the current company?

Brenda Garzon's current role is Customer Success Professional.

What is Brenda Garzon's email address?

Brenda Garzon's email address is ga****@****fiu.edu

What schools did Brenda Garzon attend?

Brenda Garzon attended Florida International University, University Of North Florida.

Who are Brenda Garzon's colleagues?

Brenda Garzon's colleagues are Sophie Fyfield, Gillian Staikos, Nicholson Zapanta, Bill Newby, Harrison Pagliarulo, Tregl Ia Jeannette, Rosa Chen.

Not the Brenda Garzon you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.