Brenda (B) Gitonga Email & Phone Number

Nairobi County, Kenya

Key Duties and Responsibilities.☑Research Planning and Administration: - Supported in management of the day-to-day administrative functions for the research project.☑Research Analysis: - Performed variance analysis for past research project results.☑Trend Analysis: - Tasked with responsibility of Identifying and analyzing trends and forecasts as well as recommending business process improvements.☑SWOT Analysis: - Researched market trends, conducted surveys, analyzed data from competitors, and analyzed business operations, expenditures, as well as customer retention to identify patterns of potential issues or improvements.☑Data Analysis: - Used data analysis and interpretations to guide business decision-making.☑Product and Service Pricing: - Supported in development of pricing models through data and trend analysis.☑Research Reporting: - Responsible for organizing research data, analyzing and presenting of findings to the leadership team for decision making.

Kigali City, Rwanda

Key Duties and Responsibilities☑ Customer Experience: - First point of contact for the institution, Director and Executive Director’s offices attending to clients, visitors and members of staff offering excellent customer service.☑ Communication: - Drafting routine correspondence for enquiries in respect to relevant administrative and personnel matters.☑ Meetings Facilitation: - Planned and organized management meetings, committee meetings and other high level strategic meetings, creating agendas and preparing minutes.☑ Administrative support: - Provided administrative and business support to the Director and Executive Director.☑ Calendar Management: - Efficiently managing the Director’s and Executive Director’s day-to-day diaries and office appointments proactively.☑ Travel and Reservations: - Facilitated in booking accommodation and making travel arrangements for the Director and Executive Director’s offices.☑ Report Generation: - Supported the Director and Executive Director in creation and proof reading of Board reports among other crucial documents and communication.☑ Petty Cash Budget Management: - Responsible for management of the office petty cash and ensuring payment of office utilities e.g., electricity and water. ☑ Maintenance: Responsible for office maintenance in liaison with suppliers and 3rd party service providers as well as carry out office repairs.☑ Inter-Function Collaboration: - Facilitated and managed communications and collaboration with other members of the management team.☑ Office Stock Management: - Responsible for day-to-day office stock management ensuring availability of office supplies.☑ Records Management: - Coordinated record-keeping processes, organization, and management of multi-platform communications, including web, email, and social media for the Director and Executive Director.☑ Compliance: - Facilitated with compliance issues including business premises, among other licenses.

Nairobi County, Kenya

▶️ Key Duties and Responsibilities.☑ Acted as the first point of contact between the executives and internal or external colleagues☑ Responsible for planning and organizing meetings including meeting room booking.☑ Provided administrative support at an executive level to the Group Managing Director/CEO and professionally managed the day to day running of the office.☑ Produced monthly reports for management decision making.☑ Effectively managed organization’s email, postal communications and efficiently conveyed the communications to the Managing Director and Senior Leadership team.☑ Responsible for records management ensuring effective file management system, files and all confidential documents.☑ Coordinated travel arrangements for the Group Managing Director/CEO and senior leadership team when required.☑ Prepared correspondence, special reports, evaluations and justifications as required on general administrative matters. ☑ Maintained a clean and functional working environment for the CEO.☑ Reception of visitors and clients delighting them through excellent customer experience.☑ Took up delegated CEO responsibilities including decision making on behalf of the CEO with prior consultation and consent☑ Brand Ambassador responsibilities for the organization championing marketing and branding initiatives.☑ Responsible for conflict management and resolution on the CEO’s behalf in line with laid down regulations and protocol.

Nairobi County, Kenya

▶️ Key Duties and Responsibilities.💎 Executive Support.☑Managed schedules and communications of the CEO and Executive Director as well as other key company executives. ☑Responsible for prioritizing emails and phone calls, gathering documents to prepare for meetings and coordinating travel arrangements.☑Supported the CEO with daily administrative duties and a broad variety of executive tasks include managing an active calendar of appointments, completing expense reports, composing and preparing correspondence.☑Responsible for communication with the general staff on the CEO’s behalf and coordinates logistics with high- level meetings both internally and externally.☑Tasked with coordinating meetings and strategic activities with the Senior Leadership Team and The Management Team. ☑Responsible for stakeholder engagement including communication directly and on behalf of the CEO with Board members, donors and foundation staff.☑Drafted reports, letters of solicitation, proposals; prepares and coordinates oral and written communication with prospects.☑Membership management: - Responsible for processing the Institute memberships and licenses.☑HR Support: - Support in HR management including time and attendance management, leave management, recruitment, contracting, HR surveys, correspondence with the board among others☑Served as the ED/CEO administrative liaison to the Board of Directors and manages Board activities, which include coordinating semi-annual Board meetings and dinners; semi-annual Board staff lunches/receptions/new Board member orientations; arranging hotel accommodations for out-of-town Board members; processing travel reimbursement requests; and compiling, assembling, and distributing Board meeting materials.☑Planned and coordinated high level meetings including Board Committee meetings and agenda setting.☑Management Liaison: - Participated as an adjunct member of the SLT including in representing the ED/CEO in as required.

Nairobi County, Kenya

▶️ Key Duties and Responsibilities.☑Supporting the Office of the Director Legal, Regulatory Affairs & Corporate Communication, Administrative Support to Director, Sales & Distribution, Director, Airtel Money and Director of Marketing.☑Instrumental in market and client research and participate in identifying available relevant tenders, compiling the requirements and submitting requisite tender documents.☑Calendar Management: complex and frequently changing travel arrangements and coordinate pre-planning of trips. ☑Developed expense reports, budgets, and responsible for records management and maintenance of filing systems.☑Responsible for the end-to-end planning, organizing, facilitation and documentation of executive, board and board committee meetings.☑Supported on matters legal when called upon e.g., drafting of documents and contracting.☑Sustained good work environment and propelling good company culture through facilitation of team building initiatives.

Nairobi County, Kenya

▶️ Key Duties and Responsibilities.☑ Assisted the Country Director in the fulfillment and execution of duties, both to ensure an effective managing of the country's initiatives, including keeping a perfect coordination among all departments, and to liaise effectively with KCDF Network as well as external partners and suppliers. Operated and performed with considerable independence, diversified administrative duties using initiative, judgement, with knowledge of the organization’s matters, and an acute sense of diplomacy.

Nairobi County, Kenya

▶️ Key Duties and Responsibilities.☑ Responsible for setup and administration of office space and day-to-day operations for the entity on inception.☑ Championed vision and mission of the American Chamber of Commerce of Kenya Ltd keeping abreast with engagements between Kenya and the entity via the Executive Board as well as other established contacts or publication that promoted the needs of the American Business Community in Kenya.☑ Formulated high ethical and legal standards in all activities and implemented declaration and conflict of interest protocols through the Executive Board’s Chairman.☑ Accountable for membership administration and maintaining the knowledge management system as approved by executive board.☑ Supported the executive in the timely preparation of monthly and yearly financial reports for decision making.☑ Maintained effective filing system, which include an effective follow-up system as a reference for the board and members.☑ Accountable for petty cash fund management in line with set accounting standards.☑ Facilitated travel arrangements including visa appointment booking and organizing travel itineraries for the board☑ Represent the organization on international and regional meetings when called upon.☑ Responsible for events planning and management as per the organization’s events calendar in liaison with team marketing.

Nairobi County, Kenya

▶️ Key Duties and Responsibilities.☑ Support the Chief Executive Officer by providing administrative services and by being their first point of contact both internally and externally.

Nairobi County, Kenya

▶️ Key Duties and Responsibilities.☑ Responsible for performing secretarial work and provide the Chief accountant with day-to-day administrative support including answering phone calls and managing correspondence, scheduling appointments, and making travel arrangements.

Diploma, Management

Certificate, Management

Bachelor Of Business Administration - Bba, Strategic Management

Certificate, High School/Secondary Diplomas And Certificates

Certificate, Secretarial Studies