Promoted through the years from Specialist to Generalist and Manager. Manage implementation, upgrades, testing, lifecycle maintenance and administration of HRIS (Workday and GP). Create HR reporting metrics, statistics, and interpretation to logically present date for use by agency in strategic planning and decision-making. Administer agency benefit programs for 400+ employees including medical, dental, life insurance, accidental death & dismemberment insurance, and long-term disability insurance in compliance with labor agreements and state and federal regulations. Chair joint labor/management committee to evaluate and recommend benefit plan designs. Conduct new employee benefits orientation. Coordinate annual benefit open enrollment period. Reconcile agency insurance billing statements monthly and prepare bills for authorization to pay.Manage all aspects of Drug and Alcohol program for federal compliance. Member of project leadership team for software integration project and serve as HRIS subject matter expert. Manage employee recognition program and annual events as Chair of Employee Recognition Committee. Assist with all aspects of Human Resources as needed. Consult with management level employees to establish training needs and goals. Design, develop and deliver employee training and education programs including: Harassment Prevention and Respectful Workplace, Customer Service, Performance Management, and Teambuilding. Deliver federally required Drug & Alcohol Awareness and Reasonable Suspicion: Drug & Alcohol Awareness training for supervisors.

Operated as the primary point of contact for 125 regional veterinary hospitals and 14 field managers on all Human Resource issues including: employee relations, benefits, employment law, compensation, recruiting and data management. Provided support to hospital staff and field management on appropriate interpretation and application of policies and procedures. Investigated complaints and responded as needed. Developed and delivered presentations and training materials on Communication, Harassment Prevention, and, Coaching and Counseling to be delivered twice monthly.

• Provided guidance to managers regarding day-to-day coaching and counseling, documenting employee performance, and termination procedures. Communicated with managers and non-management level employees to hear concerns and to promote understanding of policies and procedures. Worked with line managers to develop and maintain accurate job descriptions. Manage applicant database and interview tracking documentation to meet affirmative action goals and contracts. Assisted with management of the summer internship program. • Consulted with hiring managers regarding recruiting processes, including vacancy, budget, and requisition approval. Created recruitment strategies to determine the best approach for sourcing candidates. Reviewed resumes, pre-screened and interviewed candidates for both exempt and non-exempt positions across all lines of business. Worked as primary liaison with staffing vendor to manage temporary employees and staffing contract. • Promoted and managed internal training calendar that offered 40-60 different internal classes each year. Coordinated ten to fifteen external training course offerings per year. Scheduled and tracked employee participation in all personal and organizational development classes.

• Screened, evaluated and interviewed new temporary staff employees for office clerical, customer service and light industrial positions. • Processed applicants through hiring evaluations, paperwork, and orientation to company policies. • Consulted with customers to determine staffing needs appropriate staffing solutions.• Identified qualified candidates for assignments and monitored progress for quality control. • Managed all aspects of employee relations including payroll, recognition, coaching, counseling, training, unemployment and workers compensation. • Trained peer group on quality policy to meet ISO 9000 and Malcomb Baldrich standards and then served as adviser in regional quality management program.