scheduling and hosting meetings woth caregivers creating SMART goals and writing detailed action plans to acheive them writing medical about why my clients should be approved for services creating safety plans filling out paperwork for approval finding direct service providers (DSP) who match my client's needs. and schedule to help them reach their goals training DSPs to work with my client according to their needs as well as training them on the ever-changing DoH policies putting DSPs on performance improvement plans handling probations and terminations checking in on clients and DSPs regularly and writing monthly reports about their progress helping my colleagues with their SMART goals and medical justifacations