Brenda Herring Email & Phone Number

Otis Orchards, Washington, United States

"Give people more than they expect!"

Spokane, Washington Area

for American Express

Liberty Lake, WA

Temporary contract position through Pro-Unlimited.Assisted customers in their time of need by building rapport, responding to, and resolving inbound phone calls in a fast-paced call center environment. Identifying and providing services and solutions to their questions regarding renewals, coverage, eligibility, billing, and policy changes. Processing of.

Coeur d'Alene, ID

CALL CENTER: Front line position responsible for answering all inbound technical and customer service inquiries regarding DISH customer accounts, with an overall goal to effectively diagnose customer needs and provide industry leading support/solutions, while delivering high customer satisfaction and individual results.

Post Falls, Idaho

*** Personally responsible for creating a large scale graphic design project. Designed and produced laminated "flashcards" for all of our products with images, product specs, details and useful tips for new trainees.Functioned as a "tenured" agent in terms of monitoring the floor, assisting others, writing SOPs and handling escalation issues. Managed wide.

Lodi, CA

Performed initial client assessment and analysis to begin research process. Chose domain names, completed registrations and maintained website and web hosting account. Established web hosting for site and uploaded site to the hosting account. Strengthened the company brand by developing images and content to capture visitor interest. Created and.

Stockton, California Area

Merchandising in retail environment including: resets, revisions, product updates, rack conversions, cut-ins, new and remodel store sets, POP placements, stocking, reading planograms, signage, order, fixture and display set-up and seasonal merchandising rotations. Reading and understanding schematics and convey the information into a neat and workable.

Stockton, California Area

Writing articles for an on-line magazine, creative content, researching, editing, promoting site

U.S.A.

Cutting edge investigative journalist with nationwide online political news publication - www.patriotnewsorganization.com

Lodi, CA

A Family's Journey project was started to help Les von Lahr and family due to tremendous burdens they were under after his Spinal Cord Injury in December 2011. We are a non-profit group working under the 501(c)3 exemption of a fiscal sponsor. Fundraising and Community Awareness as well as improving communication and developing more resources in the area of.

Lodi, CA

Strategic Consulting, Internet Sales, File, Site and Document Management, Preparation of items for sale and Maintaining Computer Network

Lodi, CA

I get to help people save money each month on their energy bills, meet and work with great individuals, help others realize their financial independence and success in their own businesses and earn money and work towards my personal and professional goals all at the same time!!!! ASK ME.

Facebook

Creative Writing, Establishing connection with members on a Personal level, Offering Encouragement, Support, Advice and Resources related to specific issues and being available to them on an on-call, as needed basis. Counseling and outreach service by sharing personal life experiences in written format.

Stockton, CA

General bartending duties, conflict resolution, diffusing potential problems, customer service, inventory, maintenance of bar, scheduling, planning and organizing events, making posters, flyers, ads and doing some promo / marketing work.

Post Falls, ID

General office duties, bookkeeping, accounts receivable, inventory, placing orders as well as retail sales, customer service and assisting in floral designing and delivery as needed.

Coeur d' Alene, ID

Helped owner with opening and operation of second hand store. Handled incoming inventory, some repair and sewing, display, general accounts, sales, and maintaining store. General accts, computer set up and maintenance, customer service, reatil sales, advirtising, deposts and receipting, and scheduling staff.

Coeur d' Alene, ID

First contact (in person and by phone) for inquiries about child support case, payments, court orders and other enforcement techniques.Wage withholding orders, interfacing with contract attorney, agencies and courts to prepare, establish and enforce case. Assisted with Interstate transfers, Paternity Establishment & License Suspension cases.Absent Parent.

Lodi, CA

• Data entry, medical billing and coding, claims entry, review and processing of medical, dental, hospital, RX drugs and HME/DME claims.
• Medical Terminology, CPT-4 & ICD-9 coding, PDR and Tabor's, procedure & policy review, verified prevailing & reasonable fees and reviewed for pre-existing or other policy or benefit exclusions.
• Determination of medical necessity, fraud, if investigational in nature and case management based on policy. Examined case history, x-rays & narratives for determination of benefits and payments. Handled AIDS and high.
• Collaboration with doctors/nurses in MRAD for complex case review. Worked closely with Claims Analyst and Training as well as CS departments.* Developed, presented and helped to implement new Dental Claims Procedural.

Stockton, California Area

General office duties including scheduling appointments, handling patient accounts, billing, transcribing doctor narratives for submission to insurance, workman's comp, preparing patient for certain chiropractic services, ordering supplies, locating lease space for office, set up new computer and database system for the practice.

Stockton, CA

Credit Manager responsible for reviewing, verifying, approving/denying credit applications up to certain limit. Collections, including skip tracing, filing for small claims, securing judgments, repossession and loan repayment plans. Bookkeeping: General ledger, AR, reconciled daily/monthly receipts. Backed up store manager, opening and closing duties..

Lodi, CA

Retail sales and customer service in a specialized clothing boutique. Responsible for front window display, ordering and handling inventory, account inquiries, accounts receivable, coordinating fashion shows, as well as assisting with color analysis appointments occasionally.

San Jose, CA

A semi-conductor company in the Bay Area where I handled all visitor inquiries, gave information and put together and mailed literature packets to clients. Handled all the phones, business correspondence, filing, telexing, data entry and general office work. Also inventory control for the large stock of parts and equipment and the fielding and dispatching.

Lodi, CA

Telephone solicitor - promoted to manager of the phone sales department. Responsible for team of 10 - 15 employees at any given time, interviewing, hiring, maintaining standards for both quantity and quality of appointments set. Worked directly with sales teams as well as the regional sales manager. Developed training and motivationaltechniques.

High School Diploma, General Studies, 3.0 - 3.5

Activities and Societies: Photography, Teacher's aid for special ed, French and Creative Writing (college credit)General Studies and.

Certificate Program (Adult Education), Comprehensive Office Training / Fashion Merchandising, 3.8 / 4.0

Activities and Societies: Fashion shows (local) modeling and productionR.O.P. (Regional Occupational Program): Comprehensive Office.

1 Year Towards A.A. Degree, Education, E.C.E. And Psychology, 3.5

Activities and Societies: Worked in Delta Preschool (lab)Education major - Early childhood education

B.A. - But Did Not Complete, Business Administration / Human Resources

Studied Human Resources and Business Administration/Management (online)