Brenda Idehen Email & Phone Number
Who is Brenda Idehen? Overview
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Brenda Idehen is listed as Engagement Business Partner at Civica, a with 3096 employees, based in United Kingdom. AeroLeads shows a matched LinkedIn profile for Brenda Idehen.
Brenda Idehen previously worked as Distribution Strategies and Business Development Executive at Markel International and Relationship Manager at Vitesse Psp Limited. Brenda Idehen holds Bachelor Of Applied Science - Basc, Health, Nutrition And Exercise from University Of Bedfordshire.
Email format at Civica
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About Brenda Idehen
As a seasoned Relationship Manager with over 6 years of experience, I specialise in building and nurturing long-term relationships that drive business growth and customer satisfaction. My expertise lies in developing strategic partnerships, enhancing client engagement, and delivering exceptional service. I have a proven track record of exceeding performance targets, implementing innovative solutions, and leading cross-functional teams to success. Passionate about fostering collaborative environments, I thrive in dynamic settings where I can leverage my skills to create impactful outcomes.
Brenda Idehen's current company
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Brenda Idehen work experience
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Distribution Strategies And Business Development Executive
Relationship Manager
• Developed and executed strategic plans to enhance client engagement and drive revenue growth.• Collaborated with internal teams to deliver comprehensive service offerings and ensure seamless client experiences.• Conducted regular client reviews and feedback sessions to continuously improve service delivery.
Client Success Support Executive
• Fostered and maintained strong relationships with key clients at Salary Finance, exceeding their needs and expectations.• Analyzed market trends to identify business development opportunities and drive innovation within the company.• Implemented best practices in client management, resulting in a 3% increase in customer satisfaction.
Account Executive
• Managed a portfolio of 18 accounts, generating £225,000 in revenue per quarter• Developed action plans for at-risk accounts, achieving 100% customer retention• Strengthened customer loyalty through exceptional service delivery
Membership Support Account Manager
• Transformed data analysis into actionable insights and presented findings in weekly reports to influence product decisions.• Coordinated the successful opening of the new Euston Office, ensuring it met the expectations of 250+ employees.• Maintained 98% positive feedback on customer satisfaction surveys, exceeding the team’s 90% target.
Scheme Account Manager
Designed and delivered an innovation, a complaints procedure, used by 26 clients to help tackle abuse concerns, and staff behaviours and ultimately improve patient care Performed quality assurance (QA) by conducting spot checks with clients to review performance and to ensure that staff were following the relevant procedures
Clinical Team Lead
Conducted risk management activities to ensure that all risks were recorded and mitigated e.g. blood glucose monitoring and ensured that staff maintained accurate data qualityBuilt strong and lasting relationships with multi-disciplinary external teams, such as Doctors and Nurses, consistently meeting KPIs through face-to-face meetings and proposalsLed formal training, induction programs and competency assessments of new employees and compiled feedback into reports to be reviewed by senior management
Senior Care Manager
Colleagues at Civica
Other employees you can reach at civica.co.uk. View company contacts for 3096 employees →
Gaurang Trivedi
Colleague at CivicaLondon Area, United Kingdom
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KM
Ketan Mayangar
Colleague at CivicaVadodara, Gujarat, India
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JM
Jackie Mcdermott
Colleague at CivicaWest Midlands, England, United Kingdom
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Sarojah M
Colleague at CivicaSingapore
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RM
Raees Memon
Colleague at CivicaVadodara, Gujarat, India
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Sarah Kae
Colleague at CivicaSingapore
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KM
Karina Mirchandani
Colleague at CivicaMelbourne, Victoria, Australia
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AA
Arif Ahmed
Colleague at CivicaWest Midlands, England, United Kingdom
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NT
Natalie Tubbs
Colleague at CivicaVictoria, Australia
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JW
Jim Wilson
Colleague at CivicaBradford, England, United Kingdom
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Brenda Idehen education
Bachelor Of Applied Science - Basc, Health, Nutrition And Exercise
Access To Nursing, Nursing Education
Level 2 Diploma In Childcare, Child Development
Frequently asked questions about Brenda Idehen
Quick answers generated from the profile data available on this page.
What company does Brenda Idehen work for?
Brenda Idehen works for Civica.
What is Brenda Idehen's role at Civica?
Brenda Idehen is listed as Engagement Business Partner at Civica.
Where is Brenda Idehen based?
Brenda Idehen is based in United Kingdom while working with Civica.
What companies has Brenda Idehen worked for?
Brenda Idehen has worked for Civica, Markel International, Vitesse Psp Limited, Salary Finance, and Elder.
Who are Brenda Idehen's colleagues at Civica?
Brenda Idehen's colleagues at Civica include Gaurang Trivedi, Ketan Mayangar, Jackie Mcdermott, Sarojah M, and Raees Memon.
How can I contact Brenda Idehen?
You can use AeroLeads to view verified contact signals for Brenda Idehen at Civica, including work email, phone, and LinkedIn data when available.
What schools did Brenda Idehen attend?
Brenda Idehen holds Bachelor Of Applied Science - Basc, Health, Nutrition And Exercise from University Of Bedfordshire.
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