As a Guest Service Agent at Northland Properties, I ensure smooth and efficient guest check-in and check-out processes, maintaining high standards of guest service and satisfaction. I utilize my financial skills to accurately handle payments, manage hotel finances, and provide solutions for any guest-related issues to uphold the hotel's reputation for excellence in customer service. I'm also a highly motivated HR and Administration professional with a background in sales and marketing administration and customer service. I bring a unique blend of skills to the table, including HR strategies, documentation, conflict management, health and safety, and talent acquisition. I'm currently pursuing a Post Baccalaureate Diploma in Human Resource Management from Kwantlen Polytechnic University, and I hold an MBA from Cardiff Metropolitan University and a Bachelor of Business Studies from Edith Cowan University. I thrive in fast-paced environments and excel at navigating disruptions while maintaining a professional attitude. I'm passionate about contributing to organizational success through innovative HR practices. Let's connect and explore how we can collaborate!