Service Delivery DeskTate Southampton Service Delivery is the perfect match for your volume recruitment needs, providing you with high calibre candidates all across the UK..What’s in the package?High volumes of quality staff at short notice without compromising quality Dedicated account management team Fully integrated ordering and billing system & credit/ CRB checks Intensive sourcing and selection process Proven capability and excellent value for moneyWe specialise in temporary, permanent and contract recruitment solutions within the office sector in the following categories:Administration Secretarial Data entry Customer service, including contact centre support HR Administration

• Providing full administrative support to the Centres Manager and deputising in her absence. • I was solely responsible for the day to day running of two adult education centres, Hedge End and Bitterne Park liaising with the Community Managers, teaching and Care- taking staff on all operational matters including room booking and accommodation issues. • I was involved in the developing and managing the college database and budgetary control systems.• Supervising, appraising and developing of the centres clerical assistants including allocation and monitoring work loads. • Involved with administrative arrangements in connection with enrolments, registration and involvement in open days and marketing events.• I assisted the college in research and development of adult education courses.

• I had to identify and implement occupational standards of competence for Secretarial and Administrative staff across the Trust by researching existing standards and competencies to identify and utilise what is relevant and best practice.• I developed a competency framework and documentation for Secretarial and related staff arising from trust local pay scheme. I provided a guidance pack for administrative and secretarial staff on training and development opportunities to meet and maintain the required standard of competence within the workplace

• Duty Adviser: I was the first point of contact for students who had a variety of enquiries or problems to be resolved regarding programme planning and module registration. I helped students understand the University’s subject regulations and assisted in the construction of a valid programme of study. I had a broad generic knowledge of the University’ regulations.• Co-ordinated the Undergraduate Open-days/Induction week: I was responsible for the Co-ordination and supervision of the Undergraduate open-days, Induction week and enrolment. I had to liaise with the Programme Leaders and Admission staff, I was responsible for booking rooms, equipment and ordering refreshments for the day. I was also responsible for recruiting and training student helpers for Open-days, Induction and enrolment week. I was the budget holder for the above events.• Recruitment: I was involved with the recruitment of the undergraduate students during the clearing operation at the Business School working closely with the Admission team and Academics