Brenda Smith Email & Phone Number

San Antonio, Texas

Leads a team of 7 directly overseeing timely and accurate assignment distribution for enlisted personnel maintaining the relocation budget. Implements weekly training for employees and quarterly training for assignment senior managers effectively communicating current policies and procedures placing the right individuals at the right locations globally and reducing errors by 30%. Coordinates with headquarters and other higher agencies to develop and maintain extensive manning plans, advise on relocation issues and enforce Air Force and Department of Defense policies.

Ramstein, Germany

Led a team of 7. Oversaw the processing of relocation allocations including prisoners and patients. Validated release, deferments, changes and cancellations requests. Processed and updated relocation codes and approved changes. Formulated responses to relocation processing discrepancy inquiries and coordinated with other agencies or work centers to rectify discrepancies. Processed relocation notifications and published special orders and/or amendments. Managed and conducted weekly mass relocation briefings. Maintained and prepared relocation folders and required documents.

Wichita, Kansas

Led a team of 3 personnel. 2009-2012-Department of Defense Passport Agent. Acted as a focal point for actions pertaining to service members and their families. Provided customer assistance (appointments, visitors, inquiries, phone calls) to all branches of services within the Department of Defense, to include active duty, guard, reserve, retirees, disabled veterans, civilians and contractors. Oversaw the newcomers orientation, performed in-processing actions and updated incoming allocation briefs/accession data. Disseminated new and existing program policy. Assisted an processed application for United States Citizenship and Immigration. Administered policy guidance on military leave and business travel. Managed funds that offset military members meals. Validated service members' life insurance. Updated and ensured data accuracy of records using data reconciliation to review data for errors or incompatible conditions. Processed indebtedness claims and the Defense Joint Military Pay System status reconciliation roster. Processed and retrieved identification cards for service members.

Tampa, Florida & Wichita Ks.

Led a team of 4. 2007-2009-Functional Area Records Manager - Served as the point of contact for and monitored the records management program of my organization and served as the liaison with other agencies.2009-2012-Department of Defense Passport AgentProcessed and updated relocation allocations. Processed relocation notifications and published special orders and/or amendments. Conducted weekly mass relocation briefings. Maintained and prepared relocation folders and required documents. Managed the transaction reporting and control program. Determined retention eligibility and updated required actions. Processed promotions and demotions.

Mannheim, Germany

Phoenix, Arizona

Biloxi, Mississippi

Master Of Arts - Ma, Executive Leadership

Activities and Societies: Department of Defense Air Force Greater Joy MinistriesExecutive leadership is the ability of those who manage.

Bachelor Of Arts - Ba, Human Resources Management/Personnel Administration, General

Activities and Societies: Department of Defense Air ForceSociology is the science of society, social institutions, and social.

Associate'S Degree, Human Resources Management

Human resources managers plan, direct and coordinate the administrative functions of an organization.