Brenda Olvera Email & Phone Number

Irvine, Ca, Us

Jacksonville, North Carolina, United States

-Prepared, reviewed, and processed legal documents, correspondence, motions, and orders.-Worked with attorneys, court officials, and the general public to process the paperwork for lawsuits, establish court hearings, and accurately record the outcomes or dispositions of cases.-Provided polite, professional, courteous customer service to the public, attorneys, and other court officials.-Schedule and maintained court calendars-Administered oaths to witnesses who testify or report in court

Irvine

-Lead a team of 50 plus employees-Provide direction to associates to ensure understanding of company’s directives and standards-Ensure all Guest Service Associates follow all policies, procedures, and all safety practice-Coach and provide feedback on Guest Services Associates’ performance -Input accounting information and end of day reports on the Work Google Docs-Prioritize and delegate tasks to meet all operational needs-Provided administrative and receptionist support

Irvine

-Created and implemented the training operations guidelines for Guest Services-Oversee the training program and manage the training team-Train new hires and supervise their training process-Met and greeted on-site candidates and escorted them to interview room; facilitated tests, tours, and breaks

Irvine Spectrum Center

-Provide outstanding guest service in person or on the phone when answering questions and delivering information.-Operate attractions following the safety standards and standard operational procedures of the company-Utilize a creative approach to resolve guests’ needs based on established techniques, policies and procedure-Ensure proper cash handling and gift card procedures are followed.-Perform other duties or projects as assigned or requested

Bachelor Of Business Administration - Bba, Marketing, Junior

Education record