Brenda Snyder Email and Phone Number

Collaborating with business owners on HR initiatives, providing strategic and operational support across human resources and organizational development.

Lead this boutique retained search and consulting firm, providing talent acquisition and organizational development solutions to businesses ranging from $10 million startups to Fortune 100 companies.• Directed recruitment efforts for mid-level to executive positions across various industries, specializing in leadership roles.• Provided consulting services to high-growth companies on strategy, cultural transformation, organizational design, and talent management.• Partnered with clients to implement HR processes, driving operational efficiency, and supporting long-term growth strategies.

Stepped into an interim VP role to build and integrate the HR function for a mid-market, private equity-backed, high-growth company. Collaborated with the executive team to shape HR strategy and drive organizational alignment across four integrated companies.• Managed HR operations for 350 employees across 15+ locations, reporting directly to the CEO and President.• Spearheaded the development of company values and mission through a cross-functional process involving 20+ leaders.• Unified five companies under a single payroll, benefits, and HR policy platform, streamlining operations and reducing redundancies.• Led a cross-functional team to design a comprehensive reward and recognition program, driving employee engagement and retention.• Implemented a revamped onboarding and talent acquisition process, enhancing the candidate experience and reducing time-to-hire.• Successfully transitioned HR leadership by recruiting and onboarding a new HR Director to continue driving strategic initiatives post-consolidation.

Director, Organization Development/Continuous Improvement National Service Centers1999 – 2002 | San Antonio, TXLed the continuous improvement function for Humana’s national service center operations, overseeing quality improvement initiatives, training, and strategic planning for 4,000 associates across multiple locations.• Managed a team of 35 associates responsible for training design and documentation for 2,000 non-exempt customer service and claims staff.• Developed and executed a continuous improvement strategy utilizing Baldridge Criteria, driving operational excellence, and increasing service quality.• Spearheaded HR process re-engineering, redefining key elements of the employee life cycle including hiring, onboarding, and talent development.Director, Organization Development/Continuous Improvement | San Antonio Customer Service Center1999 \ San Antonio, TXLed a 17-member team focused on financial analysis, quality improvement, strategic planning, and continuous improvement initiatives.• Created and implemented strategies to align business operations with long-term company goals.• Enhanced information management processes, resulting in more efficient data use and better decision-making across the service center.West Region Human Resources DirectorMar 1998 – Sept 1999 \ San Antonio, TXProvided strategic and operational HR leadership for 1,900 associates across five states.• Led a team of five HR professionals in executing organizational development and change management strategies.• Directed initiatives in workforce planning, employee relations, and talent development to support business growth and operational stability.

Organizational Development and Leadership Consultant1997 – 1998 \ Phoenix AZServed as a key member of the Six Sigma internal consulting team, leading the development and implementation of High-Performance Work Organization strategies across eight plants in the U.S., Singapore, and Europe.• Conducted comprehensive business assessments using Baldridge quality criteria, along with qualitative and quantitative diagnostic tools.• Applied social and technical system redesign principles to improve team and organizational effectiveness.• Led change management initiatives at the plant level, focusing on vision, strategic alignment, and organizational design.• Delivered tactical implementation of the High-Performance Work Organization model, driving operational efficiency and employee engagement.Human Resources Team Leader1995 – 1997 \ Phoenix, AZDirected human resources and organizational development efforts for a nonunion manufacturing plant with 900 employees and $320 million in annual revenue.• Led the plant's leadership team in creating a vision and strategic principles for redesigning systems and processes to improve performance.• Successfully prevented unionization during a nearby Teamster union campaign, strengthening employee relations and engagement.• Developed and implemented a pay-for-performance compensation structure, reward and recognition programs, and proactive staffing strategies.• Managed employee satisfaction initiatives, university recruiting programs, and comprehensive HR processes including performance evaluations and compensation strategies.