With a robust background in healthcare administration and extensive experience in both surgery scheduling and home care business operations, I am confident in my ability to contribute effectively to your team.My seven years as a Surgical Scheduler/Front Office Representative at Community Health Network have equipped me with the skills to manage complex schedules, coordinate patient care, and handle insurance claims efficiently. I have a proven track record of improving scheduling efficiency by 15% and successfully resolving 70% of denied insurance claims. My ability to act as a liaison between patients and healthcare providers, ensuring smooth coordination and high satisfaction rates, aligns perfectly with the patient-centered approach.As the Owner/Operator of Lending Hands Home Care, I demonstrated my entrepreneurial spirit and leadership capabilities. Over four years, I managed a team of 18 employees, drove business growth by 25% annually, and maintained high client satisfaction rates through exceptional service and strategic planning. My experience in developing and implementing business plans, financial management, and ensuring compliance with legal regulations has prepared me to take on new challenges and drive success with a new company.