Brenda Walter Email and Phone Number

IT Specialist providing helpdesk support for users in local and remote offices through management of desktop systems, support of software installation, and assistance with access to network systems.

IT Specialist providing helpdesk support for users in local and remote offices through management of desktop systems, support of software installation, and assistance with access to network systems.

Responsible for the setup and configuration of multiple Windows 2003 servers running DNS, DHCP and Terminal Services; Active Directory Domain Admin functions, Exchange, Lotus Notes, Blackberry Enterprise Server (BES), and Sharepoint Server administration. Responsible for the purchase, software installation, rollout, inventory, maintenance, troubleshooting, and repair of approximately 160 desktop and laptop computers, MacIntosh workstations, and 3 Windows 2003 servers; setup and configuration… Show more Responsible for the setup and configuration of multiple Windows 2003 servers running DNS, DHCP and Terminal Services; Active Directory Domain Admin functions, Exchange, Lotus Notes, Blackberry Enterprise Server (BES), and Sharepoint Server administration. Responsible for the purchase, software installation, rollout, inventory, maintenance, troubleshooting, and repair of approximately 160 desktop and laptop computers, MacIntosh workstations, and 3 Windows 2003 servers; setup and configuration of networkable printers; implementation and troubleshooting of networking equipment to include cabling, switches, wireless access points, routers, and firewalls. Also responsible for Nortel phone system administration to include VOIP applications. Show less

Responsible for the software installation, maintenance, and repair of Dell, Gateway, and Compaq desktop and laptop computers; providing help desk support to all end users; running maintenance and repair utilities and managing user accounts on Novell, Microsoft, Lotus Notes, IBM AS400, UNIX and Octel Phone Messaging servers; performing AS400 operator functions; executing data downloads using Seagate Crystal and Client Access software; conversion of drawings from a UNIX platform to PC-accessible… Show more Responsible for the software installation, maintenance, and repair of Dell, Gateway, and Compaq desktop and laptop computers; providing help desk support to all end users; running maintenance and repair utilities and managing user accounts on Novell, Microsoft, Lotus Notes, IBM AS400, UNIX and Octel Phone Messaging servers; performing AS400 operator functions; executing data downloads using Seagate Crystal and Client Access software; conversion of drawings from a UNIX platform to PC-accessible formats; and tracking of computer equipment and software licenses. Show less

Prepared and handled sensitive and classified material on a daily basis. Performed duties as administrative liaison between Flight Test, various company elements, government officials, subcontractors and customers. Prepared databases, graphs, and charts to track pertinent data in regard to program status for managerial edification. Proficient in the operation of MacIntosh and PC computers. Top Secret security clearance.