• Create, process, and review legal loan closing documentation for new and existing loan requests• Complete due diligence tasks efficiently and timely• Organize loan documentation in accordance with Program Policy and Procedures• Certified grant administrator for the Community Development Block Grant (Michigan Economic Department Corporation)

I am responsible for accounts payable for the Michigan Energy Assistance Program at the Superior Watershed Partnership. I also handle normal office functions as well as review incoming energy assistance and solar applications to determine eligibility, conduct correspondence with applicants and energy providers in order to maintain current and accurate files, and enter data into multiple computer systems.

-Knowledge of HIPPA regulations and The Privacy Act;On a daily basis, I provide the highest quality of patient care by offering exemplary customer service. I check patients out, schedule their upcoming appointments and various procedures, verify insurances, and assist with additional medical office duties. Daily I make use of basic office equipment; this includes the use of computers, fax machines, copiers, etc. This position demands that I adapt quickly to changes and handle multiple tasks at once, efficiently.

Greet and welcome members to the credit union in a courteous, professional and timely manner, Provide prompt, efficient, and accurate processing of member transactions,Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records,Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances,Assist with mail transactions, when available,Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by MSR staff. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations for the MSR area, including robbery procedures,Promote, explain, and cross-sell other credit union services such as consumer and mortgage loans, IRAs, certificates, safe deposit boxes, debit and credit cards, on-line banking, and money ordersReceive mortgage, consumer loan, and other payments, and ensure the payments match balances due,Ensure that the MSR station is properly stocked with forms, supplies, brochures, etc.Specialized training: CUES ServiStar sales and service training; service excellence and referral salea champion

Contribute to 35% Sandwich sales increase at HMB by improving sales techniquesProduce 8 types of sandwiches, 5 days/week; average numbers between 60-70Operate slicing machine, scale, and track inventoryStreamlined inventory control system to regulate production Pursue new marketing strategies to bypass sales goals Work effectively with a team of fellow employees towards a similar goalHandle customer inquiries, record and fill ordersUse selling techniques to “up” a sale Serve customers with a lively and friendly attitude

Responsible for day to day operations,Trained and supervised 6 employees, Successfully implemented Point of Sale system, Google Adwords, and Social Media,Product management, including ordering, receiving, price changes, handling damaged products, and returns,Bookkeeper for inventory,and prepared expense sheet and daily ledger,Increased sales of equipment and accessories.

Inventory ManagementReset entire 2500 square foot showroom to adhere to corporate plan-o-grams; maintained showroom stock according to marketing plan-o-grams, Ordered product from hubs and vendors, received product via third party logistics or a distribution center composite pallet by scanning in to computer with handheld equipment,Assisted customers in choosing product by phone, email, or walk-in, Conducted Northern Michigan University student tool kit expo's, Placed, fulfilled, and packaged orders for vendors and customers, Trained and supervised 2 part time Sales Supporters, Delivered multiple orders to customer accounts in a 50 mile radius, also stocked bins at customer locations,Added new customer accounts,Accounts Receivable,Worked with the General Manager to increase sales volume on key and inactive accounts.