Brenda Bodine Email & Phone Number

Maumee, Ohio, United States

- Enter orders manually via email or phone.- Confirm all orders in a timely manner.- Review customer requests to identify potential problems with product availability.- Liaise between production, assembly, and shipping; keeping customer updated.- Create and maintain customer files. Process new items.- Investigate and resolve order discrepancies. - Analyze warehoused items and assembly parts to insure availability and maintain min/max levels.

Perrysburg, Ohio

- Participate in US/Canada calling center and group email with professional etiquette: provide tracking information, backorder status, inventory availability, invoices, and packing slips. Locate orders based off partial information.- Enter orders daily via phone/fax/email/customer web portals for US and Canadian regional and national accounts. Validate EDI orders.- Communicate directly with customer: investigate and resolve order discrepancies, validate pricing, issue credits and debits. Liaison between transportation, sales, customer, and supply chain for verification and resolution. Enter discrepancies into SharePoint/Agile- Review various reports/programs to identify existing and potential problems with product availability, backorders, and late shipments. Monitor adherence to sales policies and programs.- Complete Agile requests for sales for upper management approval: no charge orders, annual stock returns, and defect requests- Relay accurate and detailed information regarding complaints to appropriate departments for resolution.- Communicate resolution directly to credit department or customers as requested.- Complete Agile requests for sales for upper management approval: no charge orders, annual stock returns, and defect requests, Process returned goods to credit customer account.

Fram Group - Perrysburg, Ohio

- Prepare B.O.M. with preliminary parts, documentation, and unique characteristics. * Accomplishment: completed 730 new B.O.M.'s for new customer by deadline.- Generate new parts for B.O.M.'s in 2 ERP (PDM, AS/400) systems, Excel, and for lines.- Analyze product engineering's filter drawings to determine unit box, case size, and pallet layout.- Select packaging size; varying per item based on usage, availability, and price.- Determine if filter is manufactured, purchased complete, or purchased bulk.- Retain standard naming conventions for each item created.- Review final documentation and verify all new and revised parts.- Issue graphic requests for new / revised product.- Review artwork.

Perrysburg, Ohio

- Entered all (nationwide) Crane/Forklift orders into ERP (iScala) system daily. * Accomplishment: entered 100% of orders within 72-hour time limit.- Updated Access and SharePoint databases to reflect new orders.- Applied temporary employee hours to projects, matched to invoices, coded for payment, and released purchase orders.- Released individual parts daily for mechanic shop.- Daily and month-end filing.- Month-end closing; opening and closing projects.- Emailed order and shipping confirmations to sales managers.- Consolidated and organized incoming orders for mechanic shop.- ShoreTel switchboard backup.

Northwood, Ohio

- Supported two Area Sales Managers and approximately 40 District Sales Managers.- Built, prepared, or modified confidential sales reports in Oracle/SAP/Excel for area and district sales management; established weekly report updates, and period sales tracking. * Intermediate to advanced proficiency with Excel (pivot tables, vlookup, formulas) and Word.- Entered promotional pricing for Michigan/Ohio markets into SharePoint.- Vendor set up and A/P invoice coding for 20 distribution centers.- Acquired verbal/written approval from management to submit invoices for payment.- Tracked submitted invoices via Excel.- Uniform ordering, data entry, and display/office/sanitation supply ordering via Perfect Commerce for 20 sales distribution centers.- Preparation and distribution of school bids through the school's various forms (Michigan and Ohio). - Vacation relief and backup for two other sales administrators.- Daily sales tracking for executives.- Secretarial duties with PowerPoint for quarterly meetings for sales management.- Inventory desk vacation relief in SAP R/3 for 8 years: maintained stock ledger, purchase orders for ingredients and packaging, physical inventory and reconciliation, daily usage reports, and updated production charts.- Pcard purchases for sales distribution centers.- Travel arrangements for plant management, consumer affairs phone calls and letters, local meeting arrangements, email and manual file upkeep for general manager, promotional and trade letters, maintained confidential records and files, and updating the nightly contacts.

Northwood, Ohio

Vacation relief for the accounting office: switchboard, accounts payable, accounts receivable, supply desk, inventory desk, route accounting, computer room, and mail room. Computer room operator: daily computer processing in Reflections and Norand, file maintenance, printing and distribution of daily reports, and problem solving for daily bakes and orders.* Knowledge and high-comfort level with a variety of standard office equipment.

Northwood, Ohio

Processing daily reports.File maintenance in Reflections and Norand.Data entry.Problem solving for daily bakes and orders.Printing and distribution of daily work to management and sales distribution centers.

Northwood, Ohio

Switchboard and greeting guests.Accounts payable.Data entry.Mass mailings.