Brenda Delfin Email & Phone Number

Bolivia

Cochabamba, Bolivia

• Serve as a consulting partner to the business to identify the appropriate strategies to attract each vacancy's best talent.
• Support the VP of HR in the creation of a Service Level Agreement (SLA).
• Provide guidance and continuous communication to the hiring managers, keeping them up to date on the recruitment status and identifying potential issues or challenges that could delay the estimated time to close the.
• Schedule the interviews between the candidates and the interviewers, and follow up on the outcome.
• Ensure that all the steps of the Talent Acquisition Process are fulfilled.
• Manage the company's ATS and LinkedIn, ensuring optimization of job postings, proper employer branding management, full candidate review, and response.

Cochabamba, Bolivia

• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Meet personal/customer service team targets.
• Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts, and file documents.

Las Palmas De Gran Canaria, Canary Islands, Spain

Project: Social Media Strategy for Toyota CanariasSocial Media Content for ATENERVA

Master'S Degree, Talent And Human Resources Management

Bachelor Of Business Administration - Bba, Business Administration And Management, General