Brenda Fo Email & Phone Number

Miami/Fort Lauderdale Area

Requirement Analysis, Software Test Design, Development and Execution

Plantation, Florida

In the role of Product Integration Manager, I led Change Control Board (CCB) meetings to evaluate, prioritize and drive defects to closure for multiple Android smartphones. I also coordinated user trials to minimize issues and risks prior to product release. As a Product Manager, I collaborated with cross-functional teams to maintain Linux application servers accessed by customers in North and Latin America. Provided technical support to customers and vendors. • Analyzed, prioritized, and assigned defects to appropriate product development team to ensure defect closure and satisfaction of requirements while meeting or exceeding specified project deadlines. • Coordinated efforts for user trials for US Cellular and Sprint. Gathered and documented issues from user experiences and analyzed stability data which led to improvement of software quality.• Collaborated with iDEN carriers, vendors, field engineers, development, network and test teams to support over-the-air services to download digital content to mobile devices and upgrade software.• Provided technical support to more than 5M international consumers to download digital content to mobile devices and upgrade software. • Served as point of contact for all Linux server and application issues. Troubleshoot incidents and leveraged technical resources to ensure end-to-end resolution in a timely manner.• Planned, managed and deployed system and application updates. • Verified functionality of server applications after AWS EC2 migration and SSL certificate updates.• Created, tested and provided over-the-air (OTA) software patches for Android and Push-to-Talk smartphones. • Managed and coached offshore and on-site engineers to validate end-to-end functionality of software. • Mentored interns from local college providing expertise in software testing.

Plantation, Florida

Directed test activities for team of five to ensure delivery of quality software within the project schedule. Accomplished in different levels of testing: acceptance, sanity, unit, system, load, stress.• Collaborated with team in formal project estimations, risk analysis and scheduling. • Inspected code written in C, software requirements and project documents to ensure clarity and reduce defects early in the product life cycle.• Utilized expertise and knowledge to identify new team members for test positions.• Managed team to deliver excellence in developing, executing and automating test cases.• Planned and designed test cases using various test methodologies to ensure product quality. • Measured tests written in C and improved test coverage to 100% using PureCoverage software tools. • Reported and tracked defects using DDTS tracking tool. Presented status report to management.• Test projects include: Application Framework APIs, Cellphone calling application, AT command parser.

Plantation, Florida

Global Software Group 1999 - 2000• Planned, developed, executed and automated tests• Coded unit tests in C programming language• Identified defects and tracked them to resolution

Miami, Fl

Global Electronic Customer Delivery• Direct daily activities of team of five people• Responsible for quality assurance of an international banking software application• Review functional requirements documentation• Report test status to management

Fort Lauderdale, Fl

Information Resources Department• Responsible for quality assurance of payroll, accounts receivable and scheduling applications• Reported defects and worked with developers to deliver a solution

Plantation, Fl

Radio Products Test Group• Tested Radio Service Software for VISAR and ASTRO two-way radio models• Planned and developed test suite• Designed and automated test cases using AutoTester for DOS• Reported defects and tracked them to resolution

Boca Raton, Fl

Multimedia System Test• Served as team lead and technical lead for CTG team• Automated test cases for OS/2 2.X operating systems and multimedia applications• Responsible for quality control and testing aspect of multimedia on OS/2 2.X operating systems• Designed, developed, executed, analyzed, and debugged multimedia test cases• Created a software program for reporting status to managementDOS System Test• Conducted DOS quality and component operational testing• Compatibility testing of manufacturer systems hardware

Boca Raton, Fl

OS/2 System Test• Conducted tests to ensure translation of text in REXX, error messages, and printer drivers for ten countries• Responsible for quality control and testing OS/2 1.3 and 2.0 operating systems• Test areas included REXX, keyboard monitor, multimedia, boot manager, dual boot, and print spooler