As Senior Proposal Specialist, I oversee the process in creating, managing, and delivering contract proposals in the collections and contact center verticals, with special attention to government and higher education opportunities. In addition, I perform primary functions in vetting proposal opportunities to respond to those that best align with FHC’s services and values.

● Typically led three proposals concurrently, working collaboratively with business leaders, capture managers, and operational teams to develop proposal strategy, identify differentiators, and formulate win themes. ● Based on a comprehensive RFP analysis, I prepared proposal plans, compliance matrixes, outlines, schedules, templates, and kickoff briefs. ● Developed quality proposal responses, interviewing subject matter experts to ensure informational accuracy. ● Played a vital role in ensuring proper coverage of proposal requirements in collaboration with sales, legal, finance, pricing, merchants, finance, and special teams (e.g., renovations). ● Determined assignments, coordinated reviews, and managed the comment resolution process. ● Honored with awards, recognition, and spot bonuses for top proposal wins.

See above.

•Managed preparing and developing advanced, compelling proposals focused on client solutions aligned with comm•ercial and operational strategy. Acted as a proposal strategy lead on assigned commercial opportunities.•Interprets and analyzes appropriate data to write and/or review study-specific proposals that support client solutions, incorporating graphics and tables as needed.•Worked collaboratively to ensure the proposal and related documents aligned with operational strategy and budget; ensured the proposal response met the client's request and followed up with contributors and subject matter experts as needed.•Worked effectively with senior leadership as contributors and/or reviewers.•Creates initial draft of bid defense presentation using tables and graphics from proposal and then passes to project team for completion.•Provided quality control and feedback on process or procedure improvement within the department and/or cross-functionally.•Assisted in identifying the need for and/or managing strategic library content.

On behalf of FBMC, procure, evaluate, develop strategies, and write bids inresponse to Requests for Proposals to secure new contracts or funding.This involves:• Lead Strategy Team Meetings to learn more about the potential client and services and products necessitated in the bid.• Gather evidence to answer RFP questions• Collect data for bids, for example: self-funded/fully funded, number of eligibles, commission rate on profit and loss document, proactive or reactive bid, etc.• Check the rules to be followed in writing the bid• Work closely with planning teams to share resources putting across technical information in easy-to-understand ways, including use of graphics designing writing, editing,and checking bid documents• Keep accurate records and saving material to a ‘bid library’ for future use• Submit bids and support the process through to completion, keeping to strictdeadlines

• For a variety of clients, write copy for print and digital advertisements, brochures, radio/tv commercials, direct mailers, video scripts, press releases, and websites; research and write white papers and technical articles; write, edit, and serve as project/publication manager for newsletters, blogs, magazines, and social media campaigns.• Facilitate event planning, naming, and branding projects by writing for internal communications, external marketing, and public relations.• Plan and implement marketing campaigns.• Served as Assistant Editor/Writer of the Hampton Roads Health Journal 2008-2009.

(Please note: I was a stay-at-home mother from Jan. ‘05 until I established Welch Copywriting & Editing in Jan. ‘07)• For a plethora of clients, wrote copy for print and digital advertisements, press releases, and websites; researched and wrote white papers and technical articles; wrote, edited, and served as project manager for newsletters, blogs, magazines, and social media campaigns.• Facilitated event planning, naming, and branding projects by writing for internal communications, external marketing, and public relations.

• Worked in conjunction with the Communications Director, members of theMarketing and Communications team, the Executive Director, the ExecutiveCommittee, and the Political and Legislative team to create, write, and edit allpolitical and legislative initiatives.• Provided leadership, strategic direction, and recommendations for allcommunications related to political and legislative objectives.• Outsourced and managed videographers on a daily basis as well as managedthe creation and distribution of a biweekly podcast. Responsible for digital contentwriting and editing.

• Developed, wrote, and edited corporate initiatives and other internal communications and materials to 4,000 employees across the US and UK in the behavioral health care industry.• Reviewed and edited internal and external communications to ensure accuracy, clarity, tone, and appropriateness before dissemination.• Managed content creation and brand engagement on social media sites, including Facebook, Twitter, and LinkedIn.• Promoted employee engagement in learning and wellness initiatives, as well as the annual United Way campaign, through strategy development, targeted initiatives, and team-building/appreciation events.• During company merger, created and disseminated change-management communications and helped strategize brand development, mission, vision, and values for the new company.• Liaised with and continuously trained 60+ content creators of member- and provider-facing materials at accredited locations on corporate-style standards, brand consistency, documentation process, and updates to the Communications’ SharePoint site via GoToMeeting.

• Interacted with Director of Communication, Database Editor, Sales and Account Management teams, Proposal and Communications teams, and Subject Matter Experts to develop comprehensive, compelling content for Proposal database. Updated information on an established maintenance cycle and as it changed.• Provided writing, editing, and proofreading support for other department collateral and messages, such as product sheets, brochures, website content, PowerPoint decks, and other special projects.• Verified facts, dates, and statistics referenced in department deliverables using standard reference sources, internal resources, and Subject Matter Experts

• Supervised the Public Relations and Communications Coordinator and assisted in strategic planning.• Copyedited all internal and external communications for the company's marketing department (50+ employees).• Created in-house style guide and ensured all communications reflected it consistently.• Wrote for business-to-business and business-to-consumer communications, with a combined distribution of 40,000+ individuals and companies.• Collaborated with Corporate Marketing team to create new campaigns and design effective sales pieces, both printed and electronic.• Assisted in the formation and maintenance of the Marketing Department's yearly budget.

• Authored monthly local interest news stories, feature stories, profiles, and a parenting column. Collaborated with freelance photographer to obtain images to run with the articles.• Organized and summarized press releases for publication.• Catalogued health-related events for listing on the Community Calendar, and updated Support Group and Health Resource sections.

• Oversaw quarterly members’ newsmagazine, quarterly non-acute care newsletter, quarterly membership newsletter, four-day annual conference newspaper, and the Association’s website by planning and acquiring content; writing and editing copy; and managing authors.• Developed creative marketing strategies, production schedules, and print and online materials to promote all the Association’s educational conferences. • Managed development and implementation of a proactive national and regional media plan, which included creating and maintaining media contact lists, writing articles for placement, pitching stories to local and national media, and training staff and membership on media relations.