Brenda J. Nicholson
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Brenda J. Nicholson Email & Phone Number

Groupquest Benefits, Account Manager Renewals at GroupQuest Benefits Resources Inc.
Location: Canada, Canada, Canada 7 work roles 4 schools
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Current company
GroupQuest Benefits Resources Inc.
Role
Groupquest Benefits, Account Manager Renewals
Location
Canada, Canada, Canada
Company size
58 employees

Who is Brenda J. Nicholson? Overview

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Quick answer

Brenda J. Nicholson is listed as Groupquest Benefits, Account Manager Renewals at GroupQuest Benefits Resources Inc., a company with 58 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Brenda J. Nicholson.

Brenda J. Nicholson previously worked as Financial Analyst at Groupquest Benefits Resources Inc. and Disability Case Manager at Sun Life. Brenda J. Nicholson holds Business Diploma, Business Administration And Management, General from Lake Of Two Mountains Business School.

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Email format at GroupQuest Benefits Resources Inc.

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GroupQuest Benefits Resources Inc.

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Profile bio

About Brenda J. Nicholson

A versatile, dependable and energetic Medical Claims Manager with 22+ years of progressive hands on experience in the Insurance Industry specifically in Call Centre, Case Management, Claims processing, Quality Assurance Review and Recruitment. Eager to solve problems and accomplish goals while managing multiple priorities and delivering on tight deadlines to meet the strategic initiatives. Passionate about fostering a culture of engaged employees, mutual respect, trust, collaboration and innovation through coaching, mentoring, leadership training, conflict resolution, employee relations and relationship building.

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Brenda J. Nicholson's current company

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GroupQuest Benefits Resources Inc.
Groupquest Benefits Resources Inc.
Groupquest Benefits, Account Manager Renewals
mississauga, ontario, canada
Website
groupquest.ca
Employees
58
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7 roles · 24 years

Brenda J. Nicholson work experience

A career timeline built from the work history available for this profile.

Disability Case Manager

Sun Life

Waterloo, Ontario, Canada

Jun 2021 - Nov 2021

Claims Manager

Allianz Partners

Ontario, Canada

  • With a team of 3 Claims Supervisors, 1 Reserve Specialist and 73 Claims Examiners, accountable to manage the day to day Medical Travel Insurance Claims ensuring excellence in productivity and quality while meeting the.
  • In conjunction with the Quality Assurance department, created a monthly auditing program to ensure that the claims examiners were meeting the client service standard of 99% financial, 98% business and 98% procedural.
  • Implemented COVID-19 process and procedures set forth by the clients to ensure accuracy and policy adherence in the processing of medical and technical claims
  • With the Project Management team, created an on-line claims portal for claims submissions, launched in October 2020
  • Heavily involved in the implementation of the Public Service Health Care Plan process and procedures set forth by the Government:o Hands on claims processing experience with medical claims, technical claims, extended.
Oct 2013 - Oct 2020

Claims Supervisor

Allianz Partners

Ontario, Canada

  • Supervised a team of 15 claims examiners in accordance with the PSHCP Government Plan in a dynamic, fast paced production environment. Provided ongoing training to the staff on any changes that were made to the policy.
  • Handled all client escalations to ensure that satisfactory resolution was provided for the client
  • Provided monthly one on one’s to the examiners to ensure that they were meeting the monthly standard goals for both productivity and quality requirements
  • Acted as subject matter expert on the plan layout and adjudication process
  • Harvest Champion for the Centralized Claims Services organization, responsible for instilling a culture of continuous improvement through collaboration.
2008 - 2013 ~5 yrs

Customer Service Supervisor

Allianz Partners

Ontario, Canada

Supervised the day to day operations of a team of customer service representatives. Accountable to ensure that customers’ queries were responded to and that the daily workload was well managed and quality levels attained.

2007 - 2008 ~1 yr

Claims Examiner

Allianz Partners

Ontario, Canada

Responsible for the overall management, implementation and monitoring of comprehensive medical claims with decisions based on policy, best practices and legislation.

2004 - 2007 ~3 yrs

Case Manager

Allianz Partners

Ontario, Canada

Responsible for Incoming Emergency calls and case management.

2002 - 2004 ~2 yrs
Team & coworkers

Colleagues at GroupQuest Benefits Resources Inc.

Other employees you can reach at groupquest.ca. View company contacts for 58 employees →

VK Victoria Khomutovski Victoria Khomutovski Colleague at Groupquest Benefits Resources Inc. Port Coquitlam, British Columbia, Canada, Canada View → MP Milla Pickfield Milla Pickfield Colleague at Groupquest Benefits Resources Inc. Montreal, Quebec, Canada, Canada View → LS Lindsay Stacey Lindsay Stacey Colleague at Groupquest Benefits Resources Inc. Greater Toronto Area, Canada, Canada View → JJ Jonathan Johnson Jonathan Johnson Colleague at Groupquest Benefits Resources Inc. Mississauga, Ontario, Canada, Canada View → CS Christopher Sorokolit Christopher Sorokolit Colleague at Groupquest Benefits Resources Inc. Greater Ottawa Metropolitan Area, Canada View → JT Jenn T. Jenn T. Colleague at Groupquest Benefits Resources Inc. Edmonton, Alberta, Canada, Canada View → CW Carina Woykin Carina Woykin Colleague at Groupquest Benefits Resources Inc. Blackfalds, Alberta, Canada, Canada View → RP Rita Palma Rita Palma Colleague at Groupquest Benefits Resources Inc. Mississauga, Ontario, Canada, Canada View → CN Carol Nicholson, Gba Carol Nicholson, Gba Colleague at Groupquest Benefits Resources Inc. Richmond, Subdivision A, Nova Scotia, Canada, Canada View → NV Nadiya Vytvitska, Chrp Nadiya Vytvitska, Chrp Colleague at Groupquest Benefits Resources Inc. Truro, Nova Scotia, Canada, Canada View →
4 education records

Brenda J. Nicholson education

Business Diploma, Business Administration And Management, General

Lake Of Two Mountains Business School

Education record

7 Habits Of Highly Effective People

Education record

Leadership Fundamentals, Disability, Unconscious Bias, Conflict Management Training
FAQ

Frequently asked questions about Brenda J. Nicholson

Quick answers generated from the profile data available on this page.

What company does Brenda J. Nicholson work for?

Brenda J. Nicholson works for GroupQuest Benefits Resources Inc..

What is Brenda J. Nicholson's role at GroupQuest Benefits Resources Inc.?

Brenda J. Nicholson is listed as Groupquest Benefits, Account Manager Renewals at GroupQuest Benefits Resources Inc..

Where is Brenda J. Nicholson based?

Brenda J. Nicholson is based in Canada, Canada, Canada while working with GroupQuest Benefits Resources Inc..

What companies has Brenda J. Nicholson worked for?

Brenda J. Nicholson has worked for Groupquest Benefits Resources Inc., Sun Life, and Allianz Partners.

Who are Brenda J. Nicholson's colleagues at GroupQuest Benefits Resources Inc.?

Brenda J. Nicholson's colleagues at GroupQuest Benefits Resources Inc. include Victoria Khomutovski, Milla Pickfield, Lindsay Stacey, Jonathan Johnson, and Christopher Sorokolit.

How can I contact Brenda J. Nicholson?

You can use AeroLeads to view verified contact signals for Brenda J. Nicholson at GroupQuest Benefits Resources Inc., including work email, phone, and LinkedIn data when available.

What schools did Brenda J. Nicholson attend?

Brenda J. Nicholson holds Business Diploma, Business Administration And Management, General from Lake Of Two Mountains Business School.

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