Brenda K. Email & Phone Number

.• Over the years I have become an all-round compliance, NFR and AML specialist. I have moved from a knowledge-based role to setting up new departments and building well-functioning teams focusing on quantity, quality and effectiveness.• A team only works well, if everyone’s capabilities and strengths are utilized, I try to find everyone’s strength and offer them challenging opportunities to develop and grow, both as an individual and as a team. I feel proud when I see the achievements of my team.• I am not afraid to speak up and express criticism when needed, even when it is something people do not want to hear. If an issue is not addressed, it will not be resolved, but it will also not go away.• When I see an issue, I focus on finding a pragmatic solution. By looking at an issue from different angles I try to implement a structural, risk based and effective solution and avoid sticking a quick band aid.• In case I encounter unstructured processes, I have a natural tendency to structure processes and implement improvements in both efficiency and effectiveness.• In my time at BMG I have built a network within ING with people from the 1st and 2nd line compliance, ORM and KYC community from WB and Global. In this network I act as sparring partner, critical voice, advisor, devil’s advocate, improvement promoter and both a student and teacher.

Listed skills include Scuba Diving, Analysis, Financial Analysis, Portfolio Management, and 7 others.

• 

  Manager Kyc Department, Kyc Lead

  Bank Mendes Gans

  Dec 2018 - Present - Amsterdam

  • Transformed the KYC Department from a 5 headed client outreach team to a 60-70 people counting all round KYC department. Managing 9 self-organizing teams who execute the processes for CDD, FATCA, CRS, ESR, PTM, IRP, and CIA. • Acting as KYC lead on behalf of BMG. Representing BMG in the ING KYC community, including stakeholder management regarding outsourcing, system developments, process improvements and informing senior management of ING of the BMG KYC eco-system and possible improvements which will benefit all ING locations.• Acting as SPOC for KYC KCT testing and CAS audits and SIRA lead • Presenting and clarifying the monthly KYC reporting on all KYC 1st line processes to BMG MT and SB.• Chairing and preparing the monthly BMG KYCC and CIRC meetings