Collaborating with small businesses to determine HR needs and to identify and implement solutions.

• Inspired leaders to realize their own potential and act on their own development through direct feedback and honest conversations.• Led a transformation in the warehouse toward greater efficiency and increased service levels.• Facilitated the hiring of nearly 300 distribution employees into various year-round opportunities.• Constantly evolve processes for efficiency gains and enhanced customer experience, resulting in a significant gain in efficiency for 2019.• Collaborated with peers to ensure consistency in employee practices across the organization.• Enabled safe and efficient work practices and ensured OSHA compliance.

• Mitigate company risk by resolving employee relations issues that balanced the company and employee interests.• Continuously look for ways to foster a culture where employees thrive.• Developed leadership by providing coaching to all levels in employee issues, organizational design, communication, leadership training and development, and facilitation efforts.• Facilitated job elimination processes including writing business cases and separation letters while ensuring legal compliance.• Championed and communicated policy changes to the organization.• Improved communication and understanding regarding immigrant employees by initiating and leading a Diversity Steering Committee and cultural awareness sessions.• As the change lead, prepared leaders and employees for a significant business transformation effort to implement a new warehouse management system.

• Developed and implemented training for supervisors who prepared 40 interviewers to process up to 10,000 potential seasonal hires. • Ensured alignment for hiring by tracking hiring plans and interviewing capacity. • Strengthened successful recruitment from immigrant communities by initiating and implementing an English as an Alternate Language (EAL) Program including writing a job description for and hiring on-site interpreters, working with operational area leadership to identify positions where EAL candidates could be successful, and creating an interview process that would identify level of English comprehension. • Realized a savings of over $190K by developing and implementing process improvements within the interviewer and administrative roles.• Developed a team of employees, who are high functioning and focused on working efficiently. Implemented cost saving measures saving $114,000 one year.• Emphasized legal compliance and consistency in decisions and processes, ensuring LL Bean’s integrity was preserved and applicants were protected.• Successfully implemented a new applicant tracking system through strong communication with vendors and project teams.