Responsible for global Collection activities of internal and external customers with strong reporting capabilities. Responded and ensured proper resolution in a prompt and courteous manner to credit issues. Monitored the collection of past due accounts and initiate customer’s credit needs. Consistently involved with Sales Managers to ensure awareness of any problems affecting their relationship with their customers. Independently performed credit risks and made credit approval decisions within the prescribed limited. Applied professional judgment when interpreting data and results.

Delivered credit and collection support for Corporate Credit Center by managing a multi-million dollar portfolio. Managed all aspects of order control including review of incoming customer orders and resolution of issues that inhibited pending shipments. Developed and maintained a working network of internal and external customers, including Customer Service Reps and members of the Sales and Accounts Receivable staff.Managed a portfolio of 300 accounts, 15% of which realized annual sales in excess of $1 million.Measured and reduced duplicate request for invoice copies for two consecutive months, 354 invoices worth $2 million in revenue and 25 invoice requests for retrieving duplicate invoice copies worth $146,000 in revenue.Escalated unresolved issues such as disputes and underpayments to appropriate team members enabling a continuous past due reduction.

Provided day-to-day transactional, analytical and general HR support to internal clients. Managed multiple priorities and consistently met deadlines by reviewing, verifying and ensuring employees were accurately paid. Served as co-lead for weekly payroll meetings and provided knowledge at meetings and developed completion schedules to meet Merger & Acquisition deals.Provided counsel and guidance to employees of several businesses on HR policies and related practices.Coordinator for daily, monthly and quarterly audit reports for review to support internal controls for Sarbanes Oxley audit.Developed and implemented a procedure for Foreign Service Allowance Group to pay employees who were working out of the country.

Conducted R&D experiments in support of Hydrocyanation Catalyst Scouting and Data Management. Reported final results and recorded all results in a laboratory notebook. Analyzed research by GC, troubleshoot and rectified problems.Successfully completed experiments within six month period which included five different temperature changes.Operated a quality screening protocol for hydrocyanation and olefin isomerization which included running standards for quality control.Placed chemical orders and laboratory supplies accurately while providing status on pending orders to expedite delivery.