Brendan Carpenter, Mba Email & Phone Number

Woburn, Massachusetts, United States

• Hospitably answer phones to assist in creating and editing customer orders
• Be the expert in assisting customers with event order design, any order changes and product questions
• Consult with clients to determine event details and rental needs
• Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions
• Conduct showroom appointments and assist with showroom visitors
• Educate customers about all rental items available cross selling all company products

Reading, Massachusetts, United States

• Capture seasonal sporting events throughout the academic school year (Fall, Winter, Spring).
• Create techniques that can provide lighting and effect, therefore, producing professional-like shots
• Use photo-enhancing software (Adobe Lightroom)Skills Required: Photography, Adobe Lightroom, Adobe Photoshop, Attention to Detail, Focus
• Creating and maintaining a well-established portfolio for easy access

Boston, Massachusetts, United States

• Act as promotional support during all Boston Bruins home games and events
• Assist the Marketing, Boston Bruins Foundation, Corporate Partnerships, Sales and Community Relations departments with in-game activities, special events and appearances
• Prepare event set-up and break down as well as work a flexible schedule including nights, weekends and holidays
• Interact with fans, preparing giveaways for in-game use, completing all game-day setup, assisting with crowd interactive games, and escorting Blades as well as the Boston Bruins Promo Team at appearances and events

Reading, Massachusetts

• Known As: Dandilyon's Ice Cream
• Manage all junior employees during shifts, promoting a team environment while either running the cash register, taking orders, cleaning, or stocking the store to keep business running smoothly
• Execute in high-pressure situations to provide good customer service to ensure customer retention

Boston, Massachusetts, United States

• Provided onsite event support and supervision including overseeing event space preparation, greeting clients and vendors, load-in/setup, event execution, event close/load-out, as well as liaison with all operating.
• Maintained strong relationships with clients and onsite personnel to ensure that event specifications are communicated and executed for a successful client/guest experience
• Regularly checked with onsite operating departments for updates on overall operations and general feedback.
• Supported partner companies (Aramark & Heard Global) and close multiple events at one time.
• Investigated, resolved, and tracked client feedback, complaints, and recommended improvements.
• Updated Fenway Park Events Floorplans across all suites, event spaces, and locations across Fenway Park (521, Dell Technologies Suite, State Street Pavilion, etc.)

Boston, Massachusetts, United States

• Promoted and sell raffle tickets using a handheld device or tablet, either by roaming in a designated section of the ballpark or working a stationary kiosk, from the time the gates open (approximately 2 hours priors to.
• Delivered excellent customer service and serve as an ambassador for the Foundation by raising awareness and educating fans about who we are, what we do, and how we do it
• Effectively educated fans at Fenway Park about the 50/50 Raffle, including policies and procedures
• Accurately handled and account for large amounts of cash and distribution of raffle tickets, which are reconciled following each shift
• Monster Service Award Winner (May - 2022)

Woburn, Massachusetts, United States

• Greg Hill Foundation & Member for a Day – Raised $40,000+ from week-long online golf auction. Researched and contacted over 500 golf courses across the nation receiving donations and creating digital graphics to.
• Alex’s Team Foundation Nurses Are Heroes Social Campaign – A month-long social campaign celebrating our ‘hero nurses’ by giving them the chance to win a treat-yourself-vacation. Over 150 recognitions across our social.
• Assisted with event planning and execution for clients such as Boston Police Foundation, Greg Hill Foundation, Bourque Family Foundation, Boston Fire Police Department Relief Fund
• Reviewed over 500 applications across 20 states for the Restaurant Strong Foundation created by The Greg Hill Foundation and Samuel Adams
• Developed social media schedules and designs for various clients (All1Badge, Bourque Family Foundation)
• Maintained and mail donations and memorabilia to clients and supporters (All1Badge, Boston Police Foundation)~Member for a Day Benefitting The Greg Hill Foundation~Raised $39,000 from auction | Researched and contacted.

Beverly, MA

• Developed a positive rapport with residents in order to create and maintain a friendly atmosphere that stimulates a cooperative environment conducive to study and community.
• Planned and implemented both social and educational programs for their residents in accordance with the Programming Model provided by the Office of Residence Life.
• Responded to emergencies and be familiar with all emergency procedures within the residence areas (e.g., fire, medical emergencies, etc.).
• Identified student issues and appropriately refer those students who need help with personal issues in the areas of: study skills, time management, and vocational/educational goals to appropriate campus services, while.

Boston, Massachusetts

• Assisted Boston Bruins Foundation Executive Director, Manager, and Coordinator with daily activities and responsibilities.
• Setup gameday materials and tabling throughout the Bruins season raffling off various prizes and opportunities for fans and attendees.
• Assisted in organizing and conducting Boston Bruins Foundation events such as the Boston Bruins Golf Tournament, Face-Off Gala, Pucks and Paddles & others.
• Managed Boston Bruins Foundation databases (Salesforce) related to events, grants, and donations.
• Communicated daily with Bruins Foundation supporters, fans, and others regarding many different Foundation topics. (i.e. emails and phone calls).
• Scheduled Blade (Bruins Mascot), scoreboard requests, & Zamboni rides for upcoming games.Skills: Salesforce, Event Planning, Cold Calling, Event Execution, Fundraising Initiatives

Master'S Degree, Business Administration And Management, General, Summa Cum Laude

Bachelor’S Degree, Sport Management, Magna Cum Laude

• Minor in Hospitality Management • Varsity Football • Resident Assistant • President of the ALS Committee • Orientation Leader

High School, Magna Cum Laude

• Varsity Football • Track and Field • Orientation Leader • Spanish Honor Society