Brendan Carpenter, Mba Email & Phone Number

Woburn, Massachusetts, United States

• Hospitably answer phones to assist in creating and editing customer orders• Be the expert in assisting customers with event order design, any order changes and product questions• Consult with clients to determine event details and rental needs• Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions• Conduct showroom appointments and assist with showroom visitors• Educate customers about all rental items available cross selling all company products

Reading, Massachusetts, United States

• Capture seasonal sporting events throughout the academic school year (Fall, Winter, Spring).• Create techniques that can provide lighting and effect, therefore, producing professional-like shots• Use photo-enhancing software (Adobe Lightroom)Skills Required: Photography, Adobe Lightroom, Adobe Photoshop, Attention to Detail, Focus• Creating and maintaining a well-established portfolio for easy access

Boston, Massachusetts, United States

• Act as promotional support during all Boston Bruins home games and events• Assist the Marketing, Boston Bruins Foundation, Corporate Partnerships, Sales and Community Relations departments with in-game activities, special events and appearances• Prepare event set-up and break down as well as work a flexible schedule including nights, weekends and holidays• Interact with fans, preparing giveaways for in-game use, completing all game-day setup, assisting with crowd interactive games, and escorting Blades as well as the Boston Bruins Promo Team at appearances and events

Reading, Massachusetts

• Known As: Dandilyon's Ice Cream• Manage all junior employees during shifts, promoting a team environment while either running the cash register, taking orders, cleaning, or stocking the store to keep business running smoothly• Execute in high-pressure situations to provide good customer service to ensure customer retention

Boston, Massachusetts, United States

• Provided onsite event support and supervision including overseeing event space preparation, greeting clients and vendors, load-in/setup, event execution, event close/load-out, as well as liaison with all operating departments.• Maintained strong relationships with clients and onsite personnel to ensure that event specifications are communicated and executed for a successful client/guest experience• Regularly checked with onsite operating departments for updates on overall operations and general feedback.• Supported partner companies (Aramark & Heard Global) and close multiple events at one time.• Investigated, resolved, and tracked client feedback, complaints, and recommended improvements.• Updated Fenway Park Events Floorplans across all suites, event spaces, and locations across Fenway Park (521, Dell Technologies Suite, State Street Pavilion, etc.)

Boston, Massachusetts, United States

• Promoted and sell raffle tickets using a handheld device or tablet, either by roaming in a designated section of the ballpark or working a stationary kiosk, from the time the gates open (approximately 2 hours priors to first pitch) through the end of the 6th inning• Delivered excellent customer service and serve as an ambassador for the Foundation by raising awareness and educating fans about who we are, what we do, and how we do it• Effectively educated fans at Fenway Park about the 50/50 Raffle, including policies and procedures• Accurately handled and account for large amounts of cash and distribution of raffle tickets, which are reconciled following each shift• Monster Service Award Winner (May - 2022)

Woburn, Massachusetts, United States

• Greg Hill Foundation & Member for a Day – Raised $40,000+ from week-long online golf auction. Researched and contacted over 500 golf courses across the nation receiving donations and creating digital graphics to advertise through various channels. 100+ hours on this project in past 3 months (Click link below to learn specific duties)• Alex’s Team Foundation Nurses Are Heroes Social Campaign – A month-long social campaign celebrating our ‘hero nurses’ by giving them the chance to win a treat-yourself-vacation. Over 150 recognitions across our social channels• Assisted with event planning and execution for clients such as Boston Police Foundation, Greg Hill Foundation, Bourque Family Foundation, Boston Fire Police Department Relief Fund• Reviewed over 500 applications across 20 states for the Restaurant Strong Foundation created by The Greg Hill Foundation and Samuel Adams • Developed social media schedules and designs for various clients (All1Badge, Bourque Family Foundation)• Maintained and mail donations and memorabilia to clients and supporters (All1Badge, Boston Police Foundation)~Member for a Day Benefitting The Greg Hill Foundation~Raised $39,000 from auction | Researched and contacted over 500 courses | Created over 25 unique graphics to advertise throughout social media | Created a week-long social schedule displaying golf courses from across the country | Entirety of the project took over 80 hours to complete | Notable Courses: The Country Club, Dormie Network, Tobacco Road, Boothbay Harbor, Salem Country Club, Old Sandwich Golf Club

Beverly, Ma

• Developed a positive rapport with residents in order to create and maintain a friendly atmosphere that stimulates a cooperative environment conducive to study and community.• Planned and implemented both social and educational programs for their residents in accordance with the Programming Model provided by the Office of Residence Life.• Responded to emergencies and be familiar with all emergency procedures within the residence areas (e.g., fire, medical emergencies, etc.).• Identified student issues and appropriately refer those students who need help with personal issues in the areas of: study skills, time management, and vocational/educational goals to appropriate campus services, while also keeping the Residence Director informed.

Boston, Massachusetts

• Assisted Boston Bruins Foundation Executive Director, Manager, and Coordinator with daily activities and responsibilities.• Setup gameday materials and tabling throughout the Bruins season raffling off various prizes and opportunities for fans and attendees.• Assisted in organizing and conducting Boston Bruins Foundation events such as the Boston Bruins Golf Tournament, Face-Off Gala, Pucks and Paddles & others.• Managed Boston Bruins Foundation databases (Salesforce) related to events, grants, and donations.• Communicated daily with Bruins Foundation supporters, fans, and others regarding many different Foundation topics. (i.e. emails and phone calls). • Scheduled Blade (Bruins Mascot), scoreboard requests, & Zamboni rides for upcoming games.Skills: Salesforce, Event Planning, Cold Calling, Event Execution, Fundraising Initiatives

Master'S Degree, Business Administration And Management, General, Summa Cum Laude

Bachelor’S Degree, Sport Management, Magna Cum Laude

• Minor in Hospitality Management • Varsity Football • Resident Assistant • President of the ALS Committee • Orientation Leader

High School, Magna Cum Laude

• Varsity Football • Track and Field • Orientation Leader • Spanish Honor Society