Brendan Charlton Email and Phone Number

Recruited as a Human Resource Assistant after being hired for overseeing warehouse duties and the controlling and operation of heavy machinery.Manage the HR filing system along with compensation and benefits administration and recordkeeping.Review shipping and receiving processes and identifying any issues and see through to the resolution.Oversee daily operations while streamlining processes for timely and efficient material costing and job costing.Manage multiple jobs sites ensuring homes are ready for flooring installation and confirm completion of work once finished.

Knowledgeable restaurant manager of ~15 people trained in bar operations and offering diligent leadership, planning, and organizational skills. Dedicated to maximizing profits with effective cost controls and promotional strategies. Skilled team builder and trainer with a proven successful customer service background.Mentor staff by delivering insight, positive feedback, and constructive criticismPartner with the management team to design, develop, and rollout service strategy, while slashing lag times.Manage staff, organize budget, handle money drawers, and customers. Ensure staff is following all food control and safety regulations.Work closely with employees to resolve issues while exercising confidentiality.

Skilled restaurant worker with a strong track record of success in all areas of foodservice operations. Resourceful and hardworking with excellent attention to detail and strong leadership skills. More than half a decade in customer service background.Accurate and detailed oriented bartender/server.Clear communicator with adaptable and innovative approach.Dependable and committed on-call employee.

Full time employment managing three full summer camps in the Lower Southampton area. Oversee total camp enrollment of ~750 campers and ~100 staff members.Planned, organized, facilitated and promoted diverse recreational programs across all three camps such as pool parties, recreational games, team sports, and safety education. Managed camp's budget and maintained and stocked all supplies and equipment.Created and led safety training workshops for employees.Researched, planned, and developed park upgrades along with budget management.

Managed ~20 direct reports, outside clients, and newsletter distribution while attending Temple University.Hired and fired employees while maintaining strict confidentiality. Ensured completion of all campers' relevant enrollment and medical forms.Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.Planned events for camp activities including: Save the Farm fundraiser to save Playwicki Farms located in Lower Southampton; The Pirate 5K run to raise funds for low-income student scholarships;Scheduled yoga instruction and safety swim class

Lead the seasonal summer camp program enrolling ~400 campers between the ages of 5 - 14 in Feasterville, PA. Supervised daily check-in and check-out for all day campers.Protected safety of every visitor by enforcing disciplined and consistent policies.Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.Implemented food safety handling system for campers with dietary restrictions and allergies.Filled out incident/injury reports and communicated any issues with campers to parents.

Selected as one of two employees of the Draught House to manage a new business venture with ~30 employees. Responsible for bar operations including staff management, purchasing, logistics, and client engagement. Exercised clear communication practices with staff and showed an adaptable and innovative approach to bar management.Recruited, interviewed, hired, and trained bar staff.Implemented safe and sanitary food handling procedures.Fielded and addressed client concerns and complaints.Ensure all licenses were current including health, safety, and liquor.

Recruited from Lower Southampton Township summer camp program to direct the before and after school kids club. Created an engaging environment for a diverse student population. Managed parent concerns and expectations.Able to supervise and manage youth development programs.Excellent skills in oral and written communication organizing and program planning.Good ability to enforce high student conduct standards.

Excellent service industry worker, able to utilize salesmanship, critical thinking, strong memory, and problem-solving while enjoying a fun atmosphere.Manage food service for 120+ seat restaurant.Memorized menu and appropriate wine pairings.Trained and mentored over half a dozen new staff.