Brendan Doherty work email
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Brendan Doherty personal email
Brendan Doherty is a Senior System Administrator at BOX Technology Canada at BOX Technology Canada. He possess expertise in outsourcing, it service management, it outsourcing, itil, service delivery and 13 more skills.
Box Technology Canada
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Senior System AdministratorBox Technology Canada Mar 2019 - PresentMontreal, Quebec, Canada
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Account Delivery ManagerDxc Technology Apr 2017 - Dec 2018Montreal, Canada AreaCustomer focal point for all aspects of delivery of services for cross-tower services to meet all SLAs and contractual requirements. •Responsible for coordination of Change, Incident, and Problem Management•Achieve Service Excellence targets and ensures quality and consistency of delivery•Identify, resolve and escalate issues where necessary•Provide incident impact statements and status reports•Perform and execute capacity and performance planning and review•Champion best practices for all ITO services•Proactively identify, implement and achieve productivity improvements•Resolve problem, design and implement preventative measures and recommendations•Ensure usage of approved standard leveraged delivery management methods, processes, tools, and techniques•On call support for escalation in leading major incident recovery & resolution & perform Postmortems -
Outsourcing ServicesHewlett-Packard Nov 2004 - Dec 2018 -
Account Delivery ManagerHewlett-Packard Mar 2013 - Apr 2017Imperial Tobacco AccountCustomer focal point for all aspects of delivery of services for cross-tower services to meet all SLAs and contractual requirements. •Responsible for coordination of Change, Incident, and Problem Management•Achieve Service Excellence targets and ensures quality and consistency of delivery•Identify, resolve and escalate issues where necessary•Provide incident impact statements and status reports•Perform and execute capacity and performance planning and review•Champion best practices for all ITO services•Proactively identify, implement and achieve productivity improvements•Resolve problem, design and implement preventative measures and recommendations•Ensure usage of approved standard leveraged delivery management methods, processes, tools, and techniques•On call support for escalation in leading major incident recovery & resolution & perform Postmortems
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Account Technical Lead, Enterprise ServicesHewlett Packard Canada 2004 - Feb 2013
Brendan Doherty Skills
Frequently Asked Questions about Brendan Doherty
What company does Brendan Doherty work for?
Brendan Doherty works for Box Technology Canada
What is Brendan Doherty's role at the current company?
Brendan Doherty's current role is Senior System Administrator at BOX Technology Canada.
What is Brendan Doherty's email address?
Brendan Doherty's email address is brendan.doherty@hp.com
What skills is Brendan Doherty known for?
Brendan Doherty has skills like Outsourcing, It Service Management, It Outsourcing, Itil, Service Delivery, Data Center, Team Leadership, Business Analysis, Disaster Recovery, It Management, Integration, Project Management.
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Brendan Doherty
Planning And Project Support Officer At Canada Revenue Agency - Agence Du Revenu Du CanadaOttawa, On -
Brendan Doherty
Account Manager At Ideal Supply Inc., Announcer, Promotions And Social Media At Sunset SpeedwayBarrie, On -
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