Brendan Dunphy Email and Phone Number

Process high-volume of daily cash management transactions such as ACH transfers, wires, anddeposits, ensuring proper approvals and support. Initiate and execute daily internal transactionsbetween various combinations of property and corporate entities. Manage transactional access to all bank accounts at all institutions and support bank access for corporate accountants and property sites. Handle bank transitions, opening and closing accounts as needed, and work with new clients to manage pre-existing or establish new banking relationships. Create, maintain, and update data repository of portfolio’s banks, bank accounts, debits/charges, etc. Manage account details across over 40 banks. Accountable for the safety and integrity of all accounts. Must be proactive in monitoring and auditing banking activity on a routine basis. Able to spot unusual activity, bounced checks, fraudulent activity, etc. Post daily cash activities, process miscellaneous deposits, and support Payroll Team in processing bi-weekly and off-cycle payroll entries. Special projects as required by management.

Hire, train and evaluate a staff of 6-8 operations professionals in the use of internal systems, policies and adherence to procedures of the firm. Handle SAS70 audit process for sub-group and ensure staff meets all audit requirements. Strive to increase accounts automatically reconciled on internal reconciliations database. Work with custodians and internal groups to minimize the number of reported risk items and assist with the collection of risk reporting data. Responsible for the integrity of account data used to facilitate the investment management and trading process. Responsible for sub-group's account reconciliation, client reporting, daily cash management and working with approximately 20 custodians' banks. Work with client service, clients and custodian banks as needed to ensure client’s current and future requirements are met. Interact with various groups within the firm to ensure the timely settlement of daily fixed income trades. Participate in the development of technology initiatives that improve or meet business needs. Supervise portfolio accounting and reporting systems for improvements that support changing departmental needs and to handle new instrument reporting requirements. Manage subordinate staff effectively and fairly to assure their dedication to company and departmental policies and objectives, and to enhance their opportunities for career development and job satisfaction. Oversee specialized functions specific to the fixed income group such as RP’s, bank loan management and derivative processing. Assist Director of Portfolio Administration with the development and maintenance of policies and procedures that effect appropriate control environments for specific operational functions. Oversee new accounts set up, funding of new accounts, custody conversion and account terminations for funds within team.

Monitor daily capstock activity, foreign exchange, interest/principal payments, corporate actions, and security purchases/sales. Sign and approve daily, weekly, and monthly reconciliations related but not limited to cash and asset holdings. Reconcile hundreds of accounts across dozens of banking platforms while supporting internal teams such as Trading, Client Service, and Portfolio Management. Review quarterly POIs to ensure that bank statement reflections are accurate.

Support the Trading, Client Service and Portfolio Management departments by providing accurate and timely custodian bank reconciliation of holdings and transactions. Assist in the trade settlement process and processing of corporate actions. Monitor daily cash flows and respond to internal and external inquiries regarding available cash balances. Support maintenance of securities and prices to ensure accurate characteristics and prices for accurate appraisal and performance calculations.

Serve as the client contact for mutual fund related inquires including fund accounting, custody movements, and cash wires. Document, escalate, and clear all exceptions by deadline. Review and validate all daily activity in an accurate and timely manner while maintaining required controls to ensure overall accuracy. Identify unusual or potentially suspicious transaction activity. Review and reconcile daily, weekly, and monthly processing, reporting, and proof work.

Review and authorize high risk trades, cash movements, and foreign exchange. Provide updated trade information with clients, State Street Global Markets, and the National Financial Service. Preform daily cash and share recons in order in minimize risk. Develop and improve procedures and controls within the Specialized Processing Group. Demonstrate willingness to learn risk-sensitive processes and provide subject matter experience. Receive and monitor escalation calls.

Act as a first level resource within the Special Processing Unit to process transactions in accordance to established procedures. Follow escalation procedures to ensure timeliness and accuracy of processing. Identify and resolve problem transactions, ensuring that the resolution is well-documented and communicated to the appropriate parties. Communicate with internal teams, specifically client operations and accounting teams, guaranteeing deadlines are met. Perform various daily tasks within the Special Processing Unit as necessary to support processing routines. Transaction experience includes but is not limited to cash movement, foreign exchange, repurchase agreements, treasury bills, bonds, domestic, federal, and foreign trading.

Manage commercials, audio levels, replays, and operate video camera for the Jumbotron board of the Mass Mutual Center for two professional sports teams; The Springfield Armor and The Springfield Falcons.

Manage a team of UMass students to properly display video, commercials, and replays on the Videoboard. Coordinate with the marketing team to display proper in-game graphics.Operate video camera for the Jumbotron board of the Mullins Center for three UMass Amherst sports teams. Organize and manage graphics, commercials, and replays throughout game play.

Organize and maintain proper inventory levels along with proper shelf and display merchandising. Responsible for front line checkout as well as assisting the bottle redemption as needed.

Performed a comparison study of major museums, attractions, and other major Halls of Fame to compare what “the competition” is doing regarding pricing, attendance trends, promotional activities, and social media outreach. Provided a “best-practices” document with my recommendations and insights on a project that had not been performed in the last 7-8 years.

Responsible for organizing and maintaining proper inventory levels along with proper shelf and display merchandising. Accountable for receiving and storing daily deliveries. Assisted in front line checkout as well as assisting the bottle redemption as needed.

Escort and care for members through eighteen holes of golf. Responsible for member’s equipment, have knowledge of course and changing conditions, and forecaddying member’s drives.