Brendan Fitzpatrick Email and Phone Number

At University I assisted the University’s professors, but also a number of SMEs in a variety of projects, all successfully undertake:-• Great communication skills, written, verbal and non-verbal, showing friendliness and respect.• The successful designing and creating of a variety of databases to budget.• The creation and set up of new users and accounts for the University.• Fine-tuned equipment as companies require, including maintaining, managing and upgrading of hardware, laptops, servers, switches, PCs, printers, Video’s and conference facilities.• Research, Test, Analyse of various new IT products, along with Project Planning and Installation on behalf of clients • Use of soft skills with clients on what their requirements and design a variety of databases to suit.• Budget planning, business reports, invoices and receipts, general financial management and administration.• Time Management, providing support and solutions.• Project management and planning.• Networking.

• Responsible for supporting Windows, Vista, Office 2010, Windows Server, Active Directory Management Exchange, Anti Virus, DNS, Ethernet and Firewall Configuration.• Supporting and assisting end users on systems, software and applications.• Responsible for maintaining, managing and upgrading of IT equipment including, video, VOIP systems and conference facilities.• Fully experienced in providing and maintaining IT security across large networks• In charge of a variety of SLA's, including financial management, marketing and sales.• Networking with third party technical specialists.• Deploying new hardware, server backups & evaluating new software & security risks.• Experienced in the sharing of information, taking ownership of any issues and reporting to staff• Provided technical support, ensuring all KPI's were met.• Undertaking Coding such as C#, My SQL Database, HTML5, CSS3 and CMS.• Using my extensive Graphic Design knowledge to create not only new logos and slogans for companies but also designing and developing leaflets, promotional videos and signage.

Whilst still in full-time education, was a Sales assistant based first in Homebase and then again in Asda I was in constant contact with customers, this environment gave me an invaluable opportunity to gain experience and skills in which I have continued to implement in my future endeavours, these skills included, Customer Care, Money Handling, Working as part of a Team, and Problem solving skills including but not limited to being able to think on my feet and under pressure.