Brendan Dillon is a professional in their field. Colleagues describe them as "The ability to derive business insights and change from Customer Experience Analytics software is not easy to do and many companies fail in their attempts. I had the opportunity to work with and learn from Brendan while at Verint on how to best use Speech Analytics and Customer Experience analytics to drive enterprise change and achieve ROI. I continue to pick his brain on how to do so. He has a deep knowledge on program governance, integration across business processes, and technical… Show more"