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With a diverse background in health & wellness, home décor, and florals, I bring a unique blend of creativity and technical expertise to the e-commerce landscape. My experience with Shopify Plus goes beyond the technical aspects—it's about crafting a brand's narrative through every digital interaction.I focus on creating memorable customer experiences and leveraging technology to enhance brand storytelling. My goal is to help brands flourish by integrating seamless operations with strategic foresight.
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Director Of EcommerceArmra®Nashville, Tn, Us -
Director Of EcommerceVenus Et Fleur Apr 2020 - PresentNew York, New York, Us- Lead a cross-functional team of developers, designers, and agencies, crafting and implementing strategies to enhance digital presence, conversion rates, and customer loyalty for a luxury floral brand.- Increased product page conversion by 20% through rigorous testing and implementing a refined product page structure, boosting visibility across an extensive catalog of over 10,000 SKUs.- Spearheaded the successful launch of the “Fleur Frame” experience, where customers upload and customize photos in real-time. Built a custom REACT app integrating a photorealistic visualizer, resulting in 3,000 units sold in one week—an inventory initially forecasted to last 2.5 months.- Directed the comprehensive rebrand and redevelopment of the Venus et Fleur website. Despite industry-standard post-launch adjustment periods, peak season performance surpassed expectations: sales rose by 10%, conversion increased by 9%, and average order value surged by 18%.- Manage a substantial e-commerce budget with meticulous planning and forecasting, consistently achieving financial targets while supporting strategic growth initiatives.- Foster a cohesive and growth-oriented team environment, retaining team members over a four-year tenure and prioritizing professional development to ensure ongoing success. -
E-Commerce & Marketing DirectorNorth House Foods Jul 2017 - Apr 2020Ottawa, Ontario, Ca- Developed and executed e-commerce sales strategies for over 1,000 SKUs, driving significant growth in online revenue through new product launches and inventory optimization.- Led a team of 8 employees to manage major retail accounts nationwide, implementing tailored sales strategies that consistently achieved growth targets.- Boosted overall revenue by 15% in the second year by securing new accounts and contracts, demonstrating a strategic approach to business development and client relations.- Managed a substantial annual marketing budget, optimizing resources to launch impactful digital marketing campaigns that enhanced brand awareness and customer engagement.- Spearheaded the adoption of multi-channel inventory and warehouse management tools, improving operational efficiency and aligning processes with company growth objectives.- Collaborated with software developers and utilized data-driven insights from daily sales and marketing reports to refine campaign effectiveness, increasing brand awareness and customer acquisition. -
FounderEating Well Ottawa Feb 2012 - May 2018Eating Well was founded in 2012 before online grocery shopping was in the mainstream.Our goal was to create a customer centric e-Commerce platform that delivered organic produce and healthy groceries right to your home or office for less than the cost of retail.- Established and led a pioneering e-commerce platform focused on delivering organic produce and health-conscious groceries directly to customers' homes and offices, ahead of mainstream online grocery trends.- Developed and implemented a customer-centric e-commerce sales strategy, including sales forecasting, content creation, and digital campaign management, to drive growth and elevate brand visibility.- Analyzed online retail performance and crafted promotional email campaigns, enhancing customer engagement and boosting brand awareness.- Managed product listings and web content, ensuring clarity and completeness to meet high customer standards and improve user experience.- Achieved a 400% increase in Facebook fanbase and boosted online retail performance by 45% in 2014 by leveraging social media engagement and data-driven strategies to stay competitive and responsive to customer feedback.
Brendan Gorman Skills
Brendan Gorman Education Details
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St. Lawrence UniversityEconomics And Statistics Minor
Frequently Asked Questions about Brendan Gorman
What company does Brendan Gorman work for?
Brendan Gorman works for Armra®
What is Brendan Gorman's role at the current company?
Brendan Gorman's current role is Director of Ecommerce.
What is Brendan Gorman's email address?
Brendan Gorman's email address is br****@****eur.com
What is Brendan Gorman's direct phone number?
Brendan Gorman's direct phone number is +161380*****
What schools did Brendan Gorman attend?
Brendan Gorman attended St. Lawrence University.
What are some of Brendan Gorman's interests?
Brendan Gorman has interest in Ottawa Makeover Project, Eat Me Ottawa, Tourist Information Center, Musclepharm, Iron X Fitness Inc, Mailchimp, Community, Home Decor, Arts And Entertainment, Brokerage.
What skills is Brendan Gorman known for?
Brendan Gorman has skills like Customer Service, Nutrition, Social Media, Food, Food And Beverage, Marketing, Entrepreneurship, Sports Nutrition, Retail, Gourmet, Food Service, Catering.
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