Brendan Greco Email and Phone Number

• Coordinate with providers and insurance companies to provide quality care to hundreds of patients and effectively resolve issues that arise.• Process 48 incoming prescriptions per hour with a 98% accuracy rate regarding medication names, medical terminology, and mathematical conversions.• Monitor insurance claims, billing issues, and coordination of benefit reviews to ensure that cardholder information is updated and currently active.• Devise strategies to boost company metrics such as the autofill rate which saw a steady 35% increase in the span of five months.

• Monitored the activity of approximately 300 students per shift to ensure complete compliance with university health and safety guidelines.• Remedied issues by collaborating with coworkers to reduce the overall noncompliance rate by more than 30% in the span of three months.• Relayed relevant information regarding university protocols and points of contact to students and faculty.• Studied current university policies to ensure that all relayed information was accurate and aligned with communications received from the board.