Brendan K. O'Grady Email and Phone Number
Brendan K. O'Grady work email
- Valid
Brendan K. O'Grady personal email
• Working directly with customers to implement new software products through exceptional communication and relationship-building skills.• Managing accounts customer onboarding process of product setup and direct end-user training• Providing supplementary customer support for first-contact issue resolution• Identifying and communication customer feedback for improved product development• 10+ years of experience in training and instruction, collaborating within and leading teams.• 8+ years managing projects, budgets, event execution and attendance promotions.• 4+ years in SaaS implementation and account management• 4 years of marketing agency experience (Creative Director & Senior Account Manager) specializing in video content production for digital and broadcast media.• TV & radio background with dozens of on-camera/mic credits. Skilled public speaker, experienced interviewer, and outstanding copy writer• Proficient with Mac & PC operating systems, collaborative project software (Basecamp, Slack), productivity suites (Microsoft Office, Google apps & analytics), CMS platforms (WordPress, Blackboard Learn), social media (Twitter, Facebook/Instagram, et al.), and SEO knowledge• Extensive experience and education in the field of communications, including mass communications, public relations, business and professional communication, public speaking, and media studies. (Master of Arts in Communication, Texas Tech University, 2010.)
Helix Solution
View- Website:
- helixsolution.com
- Employees:
- 4
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Training Administrator - HelixHelix SolutionPortland, Or, Us -
Senior Training Administrator - HelixEssilorluxottica Aug 2020 - PresentAustin, Texas, United States -
Co-Owner & ProducerSure Thing Jun 2012 - PresentAustin, TexasCo-creator of SURE THING, one of Austin's most popular and acclaimed comedy brands.• Producer and co-host of Austin's longest-running weekly standup comedy showcases• Created featured programming for major events including the Out of Bounds Comedy Festival, Austin Sketch Fest, and Fun Fun Fun Fest• Produced more than fifteen full-length albums for SURE THING RECORDS, including five albums to reach #1 on the iTunes comedy chart• Named a "Best Show" and "Outstanding Behind the Scene-ster" by the Austin Chronicle -
Client Onboarding SpecialistHotschedules Jul 2019 - Jul 2020Austin, Texas Area500+ hours providing direct training to customers in webinar environment -
Creative Director, Producer, Account ManagerUpg Video Dec 2015 - Dec 2018Austin, Texas Area• Provided vision to develop and create unique video content to serve clients’ strategic growth objectives• Oversaw ongoing projects contributing to an estimated 15% increased annual sales growth for key client accounts• Applied outstanding communication and presentation skills to deliver major pitch presentations• Lead production teams to create of hundreds of marketing videos for digital media and broadcast commercial use• Managed major client accounts, including annual contracts valued up to $500,000 in total recurring business.• Planned and executed all aspects of video production, including budget management, event logistics, hiring/managing crew, et al. -
Adjunct Faculty Instructor, Debate CoachTexas Tech University Aug 2011 - Dec 2016Lubbock, Marble Falls, Fredericksburg• Developed and instructed undergraduate curricula for over a dozen courses, including Public Speaking, Business & Professional Communication, Mass Communication and Media Studies, Organizational Communication, and many more.• Participated in implementation of new technologies in the classroom, facilitating remote-learning with live webcasts and digital content management platforms• Four years as Graduate Assistant Director of Texas Tech University’s award-winning speech and debate program (2006-2010)• Served on the coaching staff of two National Parliamentary Debate Association championship-winning teams (2008 & 2010) -
Front Of House Shift Leader/Position TrainerAlamo Drafthouse Cinema Oct 2010 - Jun 2015Austin, Texas Area• Daily management of restaurant operations, ensuring superior experiences for guests• Shift leader for bar and box office staff• Trainer for all front-of-house positions
Brendan K. O'Grady Skills
Brendan K. O'Grady Education Details
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Communication And Media Studies -
Mass Communication -
General Studies
Frequently Asked Questions about Brendan K. O'Grady
What company does Brendan K. O'Grady work for?
Brendan K. O'Grady works for Helix Solution
What is Brendan K. O'Grady's role at the current company?
Brendan K. O'Grady's current role is Training Administrator - Helix.
What is Brendan K. O'Grady's email address?
Brendan K. O'Grady's email address is br****@****les.com
What schools did Brendan K. O'Grady attend?
Brendan K. O'Grady attended Texas Tech University, Arkansas State University, Saddleback College.
What skills is Brendan K. O'Grady known for?
Brendan K. O'Grady has skills like Creative Work, Project Management, Client Relations, Creative Developement, Creative Writing, Video Production, Client Liaison, Video, Broadcast Advertising, Online Advertising, Account Management, Customer Service.
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