Brendan Loe Email & Phone Number

Singapore, Singapore

• Developed strong interpersonal skills, fostering positive relationships with patients and ensuring a supportive healthcare journey.
• Utilized advanced email and SMS communication to efficiently schedule and confirm appointments for diagnostic services like Ultrasound and MRI, showcasing meticulous attention to detail and organizational prowess.
• Managed challenging patient demands with empathy and effective problem-solving skills, consistently driving patient satisfaction and retention.
• Thrived in a dynamic clinic environment with over 80 daily patient interactions, adeptly multitasking while upholding a high standard of customer service.
• Excelled in collaborative team settings, leveraging interpersonal strengths to build meaningful relationships and effectively understand customer needs.
• Led the digital transformation from paper-based to digital systems, significantly enhancing operational efficiency by managing comprehensive patient information within the clinic's digital platform.

Singapore, Singapore

• Gained experience working with microcontroller units (MCUs), particularly in project development using Arduino.
• Applied Internet of Things (IoT) concepts to enhance project functionality and connectivity.Developed a practical application using an MCU to automate room temperature based on occupancy data.
• Designed and implemented a system for counting room occupants and dynamically adjusting air conditioner settings.

Singapore, Singapore

• Managed the daily transport of over 40 buses carrying COVID patients to General Quarantine facilities.
• Addressed operational challenges faced by bus operators and hotels to ensure seamless service delivery.Contributed to maintaining smooth and efficient operations during a critical healthcare initiative through.
• Honed ability to manage logistics and resolve issues in dynamic environments, reinforcing commitment to delivering impactful solutions in challenging circumstances.

Singapore

• Managed crowd dynamics to ensure orderly and smooth operations during private events.
• Coordinated and supervised event booths to maximize attendee engagement and satisfaction.
• Assisted with event setup and teardown, ensuring all logistical tasks were completed efficiently.

• Provided exceptional customer service in a fast-paced bar environment, serving hundreds of patrons daily.
• Responded to customer inquiries regarding menu options and beverage selections, offering recommendations to enhance their experience.
• Managed food service operations efficiently, taking manual orders and ensuring prompt delivery to maximize customer satisfaction.
• Collaborated with kitchen staff and other team members to maintain seamless service and meet customer needs effectively.

• Delivered exceptional customer service in a high-volume restaurant, ensuring satisfaction among hundreds of daily patrons.
• Addressed customer inquiries regarding menu items and beverages, providing personalized recommendations to enhance dining experiences.
• Collaborated closely with servers and kitchen staff to ensure accurate and timely delivery of food and beverages.
• Maintained cleanliness and organization in the dining area, supporting a pleasant and efficient dining environment for guests.

• Managed customer registrations and ensured accurate data entry for various scans, demonstrating attention to detail and efficiency.
• Organized and maintained a chronological filing system for documents, facilitating easy access and retrieval.
• Handled incoming calls, scheduled appointments, and coordinated bookings, ensuring a smooth and efficient customer service experience.
• Greeted and assisted visitors, providing information and directions as needed to support a welcoming environment.

Bachelor Of Engineering - Be, Electrical And Electronics Engineering

Diploma, Aerospace Electronics, 3.87

Poly Foundation Program

High School

Activities and Societies: Soccer

Education record

Activities and Societies: Contact Rugby