Acquired two new restaurants in our group.Oversee all aspects of both restaurants.Evaluating existing operations and developing appropriate strategies.Training store managers in effective sales and supervisory techniques.Creating and communicating sales targets at regular intervals.Monitoring sales across stores to check that quotas are met.Detecting, investigating, and remedying discrepancies in sales across stores, if required.Setting and implementing performance standards across all stores.Traveling to stores to conduct your duties on-site, as needed.Manage day-to-day operations within the organizationOversee employees' daily work to ensure adherence to organizational standards and guidelines.Meet regularly with managed employees to provide critical feedback and encouragementLiaise with management to coordinate and report on any issuesCreate and deliver reports to ownersIdentify organizational or employee-related issues and create effective solutionsReview, analyze and institute corrective measures to address all unacceptable aspects of operations.Set turnover and expense budgets with store general managersEnsure the proper control and planning of operational expense budgets.On a monthly basis, we review and analyze store profit and loss statements.Perform quality checks, maintenance scheduling.Administration - cash-ups, financial, in-house controls, etc.Monitor service and suggestive selling.Product quality and manufacturing.Hygiene, quality and quantity control.Monitor and create content for social media, using brand standards.Create marketing and value-adding campaigns to boost revenue.Ensure the proper collection of marketing feedback briefs.Ensure timeous completion of expense summaries, sales mix analyses

Maintain the correct standards of operations & service as prescribed by Spur Head Office.Set turnover and expense budgets.Ensure the proper control and planning of operational expense budgets.On a monthly basis, we review and analyze store profit and loss statements.Handle all customer concerns from the general public punctually and correctly.Provide ongoing training at store level where required, in all areas.Institute marketing strategies at local store level, on an ongoing basis.Ensure timeous completion of expense summaries, work schedules, sales mix analyses and all store andoffice schedules.Ensure effective cost saving & maintain a profitable cost of sales.Ensure turnover growth via wholesome operations, well trained management and staff, good localmarketing strategies, turnover building initiatives and turnover building incentives.As part of my portfolio, I managed the hotel's breakfast hall, managing all food, labor and expenses for thisfacility.Together with the hotel manager, we worked on weekly menu offerings according to guest's dietaryrequirements and conference booking requests.