Brendan Ward Email and Phone Number

Drove the full product development life cycle of multiple software products at Manhattan Mini Storage and Edison ParkFast. ● Collaborated with cross-functional teams including engineering, business, legal, finance, marketing, and sales to build consensus around product roadmap, product strategy, and scope.● Engaged with stakeholders to gather business requirements and translate to functional specifications.● Produced documentation of product features, user stories, wireframes, and UI/UX.● Managed prioritization of product backlogs as scrum product owner.● Supervised an agile development team: leading stand-ups, guiding development, and reviewing code.● Developed domain business logic in C#/.NET.● Created SQL stored procedures and SSIS packages to automate recurring process workflows.● Designed architecture of REST APIs and web services used by internal systems.Key Achievements● Successfully led the end-to-end design, development, and launch of a proprietary enterprise software platform at Manhattan Mini Storage, responsible for all essential business functions, delivering over $1M in annualized incremental business value through process efficiencies.● Led the development of an iPad-based self-service kiosk system at Manhattan Mini Storage, reducing time to onboard new customers through paperless collection of customer information and electronic signature capture on rental documents.● Conceptualized, developed, and delivered a digital product suite of warehouse management tools and customer-centric web applications to support a newly launched “on-demand” storage business.● Migrated payments infrastructure to Stripe – integrating Stripe point-of-sale credit card readers and rewriting all back-office finance functions to use Stripe APIs.● Built an AR service to track subledger transactions and feed data to accounting system.● Automated access control at facilities by integrating platform with S2 security system.

Delivered business process improvements to Manhattan Mini Storage in partnership with technical team.Key Achievements● Developed a predictive model to forecast optimal rentals and pricing based on future projections of demand and inventory availability.● Designed and managed the integration of a revenue management system to apply and adjust prices based on market conditions, resulting in an 8% increase in new sale revenue.

Provided analysis of key business trends through standardized and ad hoc reporting.● Operationalized business intelligence solutions and analytics to track and improve KPIs.● Enhanced communication of information through data visualization using SSRS.Key Achievements● Partnered with an academic researcher to design a supervised machine learning model predicting seasonal price elasticity using multiple linear regression.● Modernized Manhattan Mini Storage budget models using SAP BPC, reducing the amount of time needed to run budget models from two days to three hours.

Worked with a diverse set of global clients across multiple consulting engagements.Key Achievements● Led a team of 24 clients through three separate North American transportation sourcing initiatives covering over $400MM in annual costs at a global consumer goods manufacturer.● Maintained a data warehouse and orchestrated ETL pipelines from over 60 global accounts payable systems in support of Spend Analysis software for an aluminum manufacturer.● Consolidated 12 distinct data sources into one database and performed analysis to establish new cost benchmarks on over 350 European ground shipping lanes during a profitability analysis of a European air cargo company.