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Brendan Welsh Email & Phone Number
Customer Success Manager
at
Optimizely
1 work email found
@necam.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Brendan Welsh? Overview
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Quick answer
Brendan Welsh is listed as Customer Success Manager at Optimizely, based in Folsom, California, United States. AeroLeads shows a work email signal at necam.com and a matched LinkedIn profile for Brendan Welsh.
Brendan Welsh previously worked as Customer Success Manager at Aqua Security and Value & Adoption Advisor at Bigpanda. Brendan Welsh holds Bachelor Of Science - Bs, Business Administration - Management Information Systems from California State University-Sacramento.
Company email context
Email format at Optimizely
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{first}.{last}@necam.com
86% confidence
AeroLeads found 1 current-domain work email signal for Brendan Welsh. Compare company email patterns before reaching out.
Profile bio
About Brendan Welsh
With extensive experience in customer-facing roles, including IT Operations, Service Desk Management, Customer Success Management and Implementation Lead, I am passionate about delivering exceptional client experiences and driving successful outcomes. My career has been marked by a strong track record in building and nurturing relationships, solving complex issues, and guiding clients through their journey with effective solutions.I thrive on collaborating with internal teams to ensure seamless service delivery and customer satisfaction. My expertise lies in understanding both business and technical requirements, which enables me to provide strategic and hands-on support that addresses the unique needs of each client.I am dedicated to fostering trust, achieving goals, and identifying opportunities for growth.
Listed skills include Leadership, Trusted Business Advisor, Windows Server, Public Speaking, and 33 others.
Current workplace
Brendan Welsh's current company
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8 roles · 14 years
Brendan Welsh work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current▪Primary contact for enterprise and strategic accounts providing technical account management.▪ Working closely with customers to understand their technical and business requirements.▪ Developing and executing strategic account plans, mutual success plans, and QBRs.▪ Cultivating deep customer relationships and advocating for customer needs internally.
Jun 2023 - Present
Value & Adoption Advisor
▪ Trusted advisor and technical expert for large-scale enterprise customers.▪ Developed and implemented data-driven strategies to optimize strategy and showcase ROI.▪ Participated in QBR to align expectations and provide go-forward strategies for adoption and value realization.
Sep 2022 - Apr 2023
Customer Success Manager
▪Managed large-scale enterprise customers post-implementation, serving as primary point of contact.▪Trained customers on strategies to enhance performance and utilization of our product suites.
Jun 2022 - Sep 2022
It Service Desk Manager - Biometrics Systems
▪ Led a 24/7/365 team responsible for supporting advanced biometric systems.▪ Trusted advisor for customers by demonstrating strong product knowledge and technical expertise of highly complex biometrics software solutions with numerous third-party integrations.▪ Served as the primary point of contact for large-scale enterprise-level customers post-implementation.▪ Trained customers on strategies to enhance performance and utilization of our product suites.▪ Voice of the customer for internal product enhancements and feature recommendations.▪ Managed active monitoring, alert handling, incident resolution, and escalation for both SaaS and physically hosted identity management solutions across the globe in a 24/7, 365 environment.▪ Fostered relationships with product staff, sales leaders, finance, and executives to transform and strengthen business processes and methodologies.
2019 - 2022
~3 yrs
Senior Support Engineer
▪ Project manager and implementation lead for large-scale enterprise-level facial recognition systems for world-class sports and entertainment venues across the United States.▪ Managed entire project life cycle from initial concept through final delivery.▪ Managed customer relationships from implementation through maintenance.
2018 - 2019
~1 yr
Real-Time Crime Analyst
2015 - 2017
~2 yrs
Administrative Assistant
Law Office Of Douglas M. Whatley
2013 - 2015
~2 yrs
3 education records
Brendan Welsh education
Bachelor Of Science - Bs, Business Administration - Management Information Systems
California State University-Sacramento
Associate Of Arts - Aa, Interdisciplinary Studies - Social And Behavioral Sciences
Folsom Lake College
Associate Of Arts - Aa, Interdisciplinary Studies - Math And Science
Folsom Lake College
FAQ
Frequently asked questions about Brendan Welsh
Quick answers generated from the profile data available on this page.
What company does Brendan Welsh work for?
Brendan Welsh works for Optimizely.
What is Brendan Welsh's role at Optimizely?
Brendan Welsh is listed as Customer Success Manager at Optimizely.
What is Brendan Welsh's email address?
AeroLeads has found 1 work email signal at @necam.com for Brendan Welsh at Optimizely.
Where is Brendan Welsh based?
Brendan Welsh is based in Folsom, California, United States while working with Optimizely.
What companies has Brendan Welsh worked for?
Brendan Welsh has worked for Optimizely, Aqua Security, Bigpanda, Nec Corporation Of America, and Sacramento Regional Transit District (Sacrt).
How can I contact Brendan Welsh?
You can use AeroLeads to view verified contact signals for Brendan Welsh at Optimizely, including work email, phone, and LinkedIn data when available.
What schools did Brendan Welsh attend?
Brendan Welsh holds Bachelor Of Science - Bs, Business Administration - Management Information Systems from California State University-Sacramento.
What skills is Brendan Welsh known for?
Brendan Welsh is listed with skills including Leadership, Trusted Business Advisor, Windows Server, Public Speaking, Linux, Nagios, Self Directed Learning, and Customer Success.
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