Senior Commercial Underwriter and Branch Manager

Developed and maintained a profitable book of business by reviewing quotes, new business, endorsements and renewals for acceptability within corporate market direction. Conducted formal classroom training in the field for new and experienced agents on commercial prospecting and a review of Company products available.Reviewed claim referrals, inspection reports, and identified unprofitable and marginal accounts for further Underwriting action. Consulted and reviewed complex risks and those outside of fellow employees' authority for possible approval or further Underwriting action needed.Served on Compliance Team reviewing fellow underwriter's files to confirm compliance with Company and State insurance guidelines and procedures. Assisted in educating sales management, agents and support staff to deliver a clear and consistent message regarding company guidelines and introduction of new products. Answered complex inquiries and complaints regarding interpretation of policy, procedures, rules and regulations with agents.Assisted Home Office in the designing, implementing, and training of fellow employees on the mechanized Business Package processing system. Additionally assisted the Home Office in the installation and training of employees on the Desktop version of the Marshall Swift Building Valuation System.ADDITIONAL TRAINING