Account Executive
Boston, Massachusetts, United States
Charged with management and support of largest USDS clientele, with direct responsibility for product penetration expansion and annual customer renewals. Primary account communication outlet answerable for directing problem resolution procedures and subsequent escalation if required. *Established tactical account plans, successfully securing strategic objectives and achieving revenue goals. Account plans included product and account penetration analyses, prospecting plans, and product presentation tools, resulting in enhanced understanding of client / prospect's business plan and corresponding motivators and influencers for future purchase decisioning. *Served as voice of customer and client advocate, generating win-win outcomes while recognizing resource limitations and acknowledging internal company priorities. *Consistently achieved and exceeded sales objectives by focusing on new sales growth and retention of existing business within assigned accounts.*Direct accountability for negotiation and close of new revenue streams, resulting in consistent, significant contributions to company sales and revenue goals.*Collaborated with end users, product management and development teams to eliminate redundancies and establish reliable processing methodologies. *Succeeded and advanced in financial environment with complex financial structure / decision-making hierarchy by maintaining credible relationships with C-level executives.