- Develop and maintain strong client relationships, contributing to increased client retention.- Lead successful cross-selling initiatives, driving significant growth in account value.- Conduct strategic account reviews and implemented plans, resulting in substantial revenue increases.- Act as the primary point of contact for clients, addressing inquiries and concerns with a focus on customer satisfaction.- Provide product knowledge and training sessions to clients, enhancing their understanding and utilization of our offerings.- Implement effective communication strategies to align client expectations with company capabilities, fostering long-term partnerships.- Assess inventory levels at client location and address any discrepancies.

• Founded and launched a successful car detailing business from scratch, including developing a business plan, securing financing, and establishing key partnerships.• Developed and implemented marketing strategies to promote the business, resulting in increased brand awareness and customer acquisition.• Managed financial aspects of the business, including creating budgets, tracking expenses, and analyzing financial reports.• Conducted market research and analyzed industry trends to identify opportunities for growth and expansion.• Established and enforced company policies and procedures to ensure compliance with local and state regulations.• Provided hands-on leadership and performed all operational duties, including car detailing, customer service, and scheduling.

• Manage guest relations by developing positive relationships and resolving issues quickly and effectively, resulting in high guest satisfaction and loyalty.• Track and manage room inventory and availability to optimize revenue, reduce costs, and ensure a high level of customer service.• Maintain and update guest records, reservation systems, and financial transactions, ensuring accuracy and compliance with hotel policies and procedures.• Upsell hotel amenities and services, such as spa treatments or room upgrades, to increase revenue and enhance guest experiences.• Analyze guest feedback and survey data to identify areas for improvement and implement changes to improve guest satisfaction and loyalty.• Collaborate with other hotel departments and staff to ensure seamless operations and exceptional guest experiences, resulting in positive reviews and referrals.

• Coordinate and schedule landscaping projects and participate in their installation and maintenance.• Communicate with clients and supervise landscaping crew.• Manage records and ensure compliance with safety regulations.• Assist with administrative tasks and maintain equipment.• Lead the landscaping crew to execute daily tasks and provide hands-on training.• Participate in the installation and maintenance of landscaping features, including planting, pruning, mowing, and irrigation.